synthesia - Senior Systems Administrator/ IT Engineer
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Requirements
• 6+ years in IT administration, systems engineering, or infrastructure operations • Hands-on experience with identity platforms (Okta, Azure AD), device management, and endpoint compliance • Experience implementing and maintaining IT controls aligned to SOC2 and/or ISO27001 standards • Comfortable writing or modifying automation and configuration scripts (Python, Bash, or PowerShell) • Demonstrated ability to troubleshoot complex technical issues across systems, networks, and SaaS environments • Strong documentation and process management habits • Experience with System Administration and Configuration in the following tech stack: • Google Workspace • Jamf or similar MDMs (e.g., Intune) • Location: London, UK
Responsibilities
• Design, maintain, and scale IT infrastructure across multiple SaaS and endpoint systems • Lead advanced troubleshooting and root-cause analysis for incidents affecting end users or core systems • Automate workflows and repetitive IT processes (e.g., onboarding, access provisioning, asset management) • Contribute to and maintain IT documentation, ensuring transparency and knowledge sharing across teams • Implement configuration baselines and compliance controls to support security and audit requirements • Partner with Security, People, and Engineering to drive efficiency and reliability across IT systems • Mentor junior engineers and contribute to upskilling within the IT Ops team • Actively research and propose new tools or automation opportunities that enhance employee experience and scalability
Benefits
• 🏝 PTO & Holiday Entitlement Policy • ✈️ Work from Abroad • 🤝 Team Meet ups & Company Socials • 🏡 Work From Home Budget • 💸 Referral Scheme • 👶 Enhanced Parental Leave
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