Expressable - People Operations Partner

• People Operations Partner • Status: Full-Time Exempt | Direct Hire Pay: $100,000 – $120,000 annually • Status: • Location: 100% Remote (anywhere in the US) • Location: • We're a fast-growing, fully remote organization on a mission to make a real difference — and we know our people make that possible. As we scale, we're adding a high-ownership, high-impact role to our team. We're seeking a People Operations Partner who thrives on building systems and processes from the ground up and genuinely cares about the employee experience. You'll lead our PEO exit, build our HR infrastructure, and serve as a trusted, knowledgeable partner to managers and employees across the business. You'll report to the SVP, People, and work closely with the People team, Finance, Legal, and department leads. • Expressable is a virtual speech therapy practice on a mission to transform care delivery and expand access to high-quality services, serving thousands of clients since our inception in late 2019. We are passionate advocates of parent-focused intervention. Our e-learning platform contains thousands of home-based learning modules authored by our clinical team, helping SLPs empower caregivers to integrate speech therapy techniques into their child’s daily life and improve outcomes. Our mission is to set a new standard in speech therapy by making every caregiver a champion of their loved one’s success. We envision a world where everyone can fulfill their communication potential. • What You Would Be Doing • PEO Exit & HR Infrastructure • Lead the end-to-end transition off our current PEO, including payroll integration and benefits enrollment • Implement and administer our core HR tech stack in partnership with our HRIS Lead: HRIS, benefits administration platform, and supporting tools • Build and own our employee handbook, HR policy library, and compliance documentation, keeping them current as we scale • Design and document repeatable people ops processes across the employee lifecycle • Leave of Absence & ADA Administration • Serve as the primary point of contact for all leave requests — FMLA, state-specific programs, military leave, and personal leave • Manage the full leave lifecycle: intake, eligibility determination, documentation, payroll coordination, and return-to-work • Administer the ADA interactive process, coordinating reasonable accommodation requests and maintaining compliant documentation • Monitor federal and multi-state leave and accommodation regulations; proactively flag and address compliance gaps • Administer benefits programs day-to-day, including open enrollment, qualifying life events, and vendor management • Partner with brokers and carriers to ensure accurate, timely administration and a smooth employee experience • Support compensation processes including offer benchmarking, annual review cycles, and comp data integrity in the HRIS • Serve as the go-to resource for employee questions on benefits, pay, and total rewards • People Data & Compliance • Maintain accurate, audit-ready employee records and ensure compliance with federal and multi-state recordkeeping requirements • Own people reporting and HR metrics — headcount, attrition, leave utilization, time-to-fill — and deliver regular insights to leadership • Partner with the Payroll Manager to administer I-9 compliance, EEO-1 reporting, and other regulatory filings • Support internal audits and partner with Legal on employment compliance matters as needed • Business Partnership & Employee Experience • Build trusted relationships with managers and team leads, providing proactive guidance on people processes, policies, and programs • Identify friction in the employee experience and drive operational improvements • Champion consistency and equity in how people programs are delivered across the organization • Exceptional paid time off policies that encourage and support life balance, including a winter break • 401k matching to ensure our staff have what they need to enjoy their retirement • Health insurance options that ensure well-being for the whole person and their family • Company paid life, short-term disability, and long-term disability coverage • A remote work environment that strives for connectivity through professional collaboration and personal connection • NotePlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. • Work Authorization We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time. • Work Authorization • More about ExpressableExpressable values people. From the technology we develop, the services we provide, and the culture we maintain, Expressable cares about the experience of our employees, clients, and prospects. We intentionally create and sustain supportive environments in which everyone - clients, caregivers, speech-language pathologists, and team members - can achieve their highest potential.