Bankjoy - Product Manager III
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Requirements
• 8+ years of product management experience in financial services or B2B fintech, with exposure to business banking, payments, or core banking platforms. • Strong technical fluency with APIs, system integrations, and product architecture discussions. • Deep knowledge of payment rails including ACH, wire transfers, card networks, and real-time payments. • Experience working with payment compliance requirements, security frameworks, and access control design. • Demonstrated ability to operate effectively in fast-moving and ambiguous environments. • Strong communication and presentation skills across technical and non-technical audiences. • Strong cross-functional collaboration experience working with Engineering, Sales, Implementation, and Client Success teams. • Ability to translate complex technical concepts clearly for both technical and non-technical stakeholders. • Experience working with credit unions or community banks. • Familiarity with platforms such as Q2, Apiture, Temenos, Fiserv, or similar digital banking vendors. • 🎁 What You Get • 🎁 What You Get • A fast-paced and collaborative environment
Responsibilities
• Product Strategy & Roadmap • Own the end-to-end product strategy for Bankjoy’s next-generation business banking platform, from vision through execution. • Define and prioritize the product roadmap in close partnership with Engineering, Design, Sales, and Client Success teams. • Translate complex business and technical requirements into clear product specifications and well-defined user stories. • Conduct market research and competitive analysis to stay ahead of industry trends, regulatory changes, and client needs. • Continuously evaluate product performance and adjust priorities to ensure strong delivery and long-term product success. • Technical Product Leadership • Lead product discussions related to payment systems including ACH, wire transfers, card networks, and real-time payments. • Ensure compliance with payment regulations and security standards across all product capabilities. • Develop and manage permission and access control frameworks for enterprise platforms. • Work closely with engineering teams to define APIs, data models, and integration patterns. • Ensure compliance and security requirements are embedded into product design from the beginning. • Partner with implementation and engineering teams to resolve complex technical scoping questions and reduce downstream ambiguity. • Provide guidance and mentorship to junior product managers, supporting their development and strengthening team execution. • Client Engagement & Relationship Management • Serve as a primary product point of contact for clients during product discussions and implementation planning. • Proactively engage clients to gather feedback and validate product direction. • Translate client requirements and feedback into clear product priorities. • Synthesize RFP requirements, client escalations, and sales feedback into actionable roadmap decisions. • Serve as the internal subject matter expert on business banking product capabilities.
Benefits
• Stock options at a well-funded startup • We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA). • We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada). • Retirement plan with 4% company matching • 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing • 3-5 weeks PTO depending on tenure • End of year shutdown • Performance-based bonuses • Remote first culture • ⚖️ Equal Employment Opportunities at Bankjoy
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