Grafana Labs - Staff Developer Advocacy Engineer | NASA | Remote
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Requirements
• Make completion tracking that actually matters • Build progress and completion tracking that’s trustworthy, motivating, and useful. • trustworthy, motivating, and useful • Instrument learning flows so we can understand what’s working, what’s failing, and where learners get stuck. • Treat observability as a product principle • Build fast feedback loops (metrics/logs/traces + user journey visibility) so issues stay shallow. • Make it easy to understand what’s happening in production and in real user experiences. • Ship fast with an AI-driven development workflow • Work daily with tools like Claude Code or Cursor in an agent-based workflow. • Claude Code • Cursor • We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). • This role includes participation in an on-call rotation as part of our DevOps culture. We believe in end-to-end ownership—those who build the software also help run and support it in production. • What Makes You a Great Fit: • We know it’s rare to find everything. You should be strong in at least two of the three areas below: • at least two • AI harness experience (agentic development) • You’ve used tools like Claude Code or Cursor in real development work (daily or close to it). • Claude Code • Cursor • You can describe your workflow (scoping → iterate → validate → test) and how you manage risks like security and correctness. • Serious software engineering fundamentals • You can ship production-grade changes and explain tradeoffs. • You care about architecture, maintainability, correctness, and raising the quality bar (not “vibe coding” alone). • Grafana context • Grafana context • You’ve used Grafana in real environments—dashboards, troubleshooting, on-call, or monitoring workflows. • You understand observability practices and how Grafana fits into them. • You’ll also do a small but meaningful amount of communication work (~20%) which will include writing clear docs, design notes, and PR descriptions, as well as occasionally demo work or explaining decisions to internal/external audiences. • Meaningful open source contribution or maintainer experience • Full-stack experience (strong frontend-only or backend-only profiles are also welcome) • TypeScript and/or Go • Kubernetes familiarity • Experience in the broader observability ecosystem (Prometheus, Loki, Tempo, Mimir, OpenTelemetry)
Responsibilities
• Build delightful interactive learning inside Grafana • Ship features that make learning experiences feel obvious, smooth, and scalable. • Improve the end-to-end learner experience—from onboarding to completion. • Enable contribution and authoring (especially for non-engineers): create workflows and product features that let many contributors safely create, iterate on, and improve learning content. • Enable contribution and authoring (especially for non-engineers): • Support private guides and experiences
Benefits
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • 100% Remote, Global Culture - • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Scaling Organization • Transparent Communication – Expect open decision-making and regular company-wide updates. • Transparent Communication • Innovation-Driven – Autonomy and support to ship great work and try new things. • Innovation-Driven • Open Source Roots – Built on community-driven values that shape how we work. • Open Source Roots • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Career Growth Pathways • Approachable Leadership – Transparent execs who are involved, visible, and human. • Approachable Leadership • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • Passionate People • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • In-Person onboarding • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. • Balance is Key
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