Deepgram - Head of Decision Intelligence
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Requirements
• 7+ years in data/analytics roles, with 2+ years leading teams at high-growth technology companies • Expert-level proficiency in SQL and Python — equally comfortable in a Hex notebook or dbt model as in a boardroom presentation • Experience building agentic systems that can navigate a data warehouse autonomously — not just using LLMs to write SQL, but understanding where human judgment still matters • A founder's mindset: comfortable with "work-in-progress" infrastructure, pragmatic enough to deliver high-value insights today while iteratively improving the foundation • Deep experience with usage-based SaaS metrics: consumption patterns, gross margin per million tokens/hours, and NRR • A track record of leading teams where data infrastructure was evolving alongside the business — and you still enjoy getting your hands dirty in code • IT WOULD BE GREAT IF YOU HAD • Prior experience as a Data Engineer or Software Engineer • Contributions to open-source data or AI projects • Experience with real-time billing and consumption systems
Responsibilities
• AI-Augmented Intelligence: In close partnership with functional leaders, architect and deploy agent-assisted intelligence systems that move beyond static dashboards. Build workflows that proactively reason across silos (e.g., correlating API latency with churn signals in Salesforce) to surface automated root-cause analysis and actionable recommendations. • Infrastructure Evolution: In close partnership with our Tech/Engineering team, co-evolve our data stack. Define the semantic layer and data contracts required to make our infrastructure agent-ready and highly reliable. • Unlock Audio Intelligence: Leverage Deepgram's own Voice AI models to ingest and structure thousands of hours of internal calls, turning unstructured audio into queryable insights for all functional teams. • Strategic Leadership: Act as the primary data partner to the CEO and Board. Define the "source of truth" for our complex, usage-based revenue models and provide the analytical backbone for long-term strategy — from pricing, packaging, and distribution to market entry and capital allocation. • Team Building: Recruit and lead a lean, elite team of AI-native engineers. Set a culture where manual, repetitive SQL tasks are viewed as automation bugs to be solved with code and agents. • YOU'LL LOVE THIS ROLE IF YOU • You want to build the "brain" of a unicorn-stage AI company from the ground up • You're energized by ambiguity and moving fast with imperfect infrastructure • You believe dashboards are a stepping stone — agents and automated reasoning are the destination • You want direct access to the Founder/CEO and Board, where your work shapes company strategy • You're excited by a problem nobody else in the world can offer: unlocking intelligence from proprietary Voice AI models
Benefits
• HOLISTIC HEALTH • Annual wellness stipend • Mental health support • Life, STD, LTD Income Insurance Plans • WORK/LIFE BLEND • Unlimited PTO • Generous paid parental leave • Flexible schedule • 12 Paid US company holidays • Quarterly personal productivity stipend • One-time stipend for home office upgrades • 401(k) plan with company match • Tax Savings Programs • CONTINUOUS LEARNING • Learning / Education stipend • Participation in talks and conferences • Employee Resource Groups • AI enablement workshops / sessions • For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. • Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!
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