kernel - Revenue Operations Manager
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Requirements
• 3–6 years of experience in Revenue Operations or Sales Operations at a B2B SaaS company • Salesforce admin-level proficiency - you can build what you need from scratch, not just report on what exists • Hands-on experience with marketing CRM and campaign infrastructure: forms, lists, segmentation, and attribution • Comfort with GTM tooling and automation — you've built workflows in n8n, Unify, Zapier, or similar, and you're excited about what AI-native tools like Claude unlock for GTM engineering • Strong analytical skills: you can build a funnel model, design an attribution framework, and present it clearly to a non-technical audience • IT IS A PLUS IF YOU ALSO HAVE: • Experience as an early RevOps hire at a Seed-to-Series B startup • Salesforce Administrator certification • Exposure to outbound and ABM tooling (e.g. Outreach, Salesloft, 6sense) • Prior experience using or selling a data enrichment or CRM intelligence product • ⚠️ THIS ROLE MAY NOT BE FOR YOU IF YOU: • Want a clearly scoped role with established playbooks — you'll be writing them • Prefer to sit on one side of the funnel; this role spans sales and marketing ops in full • Are more comfortable as an analyst than a builder — most of your output here will be things you've shipped, not slides you've made • ❌ THIS ROLE IS DEFINITELY NOT FOR YOU IF YOU: • Think CRM hygiene is someone else's problem — it's core to everything we do and core to this role • Aren't genuinely excited about AI-native tooling and what it means for how GTM teams operate • CRM: Salesforce • GTM Engineering: Clay, Unify, Claude • Reporting: Salesforce dashboards + TBD BI tooling • Marketing automation: TBD • Enrichment: Kernel (naturally) • You'll report to the Head of Sales and work closely with our marketing and founding team day-to-day. • 🎫 VISAS & RELOCATION • We generally require candidates to have the right to work in the UK. However, for exceptional candidates, we may offer visa sponsorship. • Stage 2 – A take-home task. We'll share a realistic scenario — expect something involving CRM data, a workflow design, or an attribution problem — and ask you to walk us through how you'd approach it. • Stage 3 – On-site in London. You'll present your Stage 2 work, go deeper on your experience, and meet key members of the team. • Final Stage – A conversation with our founders. We want to understand how you think, what you're building towards, and whether Kernel is the right place for that. • If there is mutual fit, we move to references and offer.
Responsibilities
• Own Salesforce end-to-end — administer the CRM with a focus on data integrity and hygiene, build and maintain workflows, lead routing logic, validation rules, and object configuration; be the person the team relies on to keep it accurate and fast • Build our marketing CRM infrastructure — set up and maintain forms, contact lists, segmentation, and campaign tracking; own the connection between marketing activity and the sales pipeline • Drive GTM engineering — build and maintain automations and integrations using tools like Clay, Unify, and Claude to enrich data, trigger workflows, and reduce manual effort across the revenue team • Own revenue reporting — design and maintain sales and marketing dashboards; run pipeline reporting, influenced pipeline attribution, and support the forecasting cadence with clean, structured data • Enable the GTM team — manage vendors, run tool onboarding and training, own territory allocation logic, and ensure the team is getting full value from the stack • Ensure accuracy of reporting by building Salesforce requirements so that we can consistently report from finance to product and delivery • Building and maintaining lead routing workflows in Salesforce, ensuring the right leads reach the right rep at the right time • Setting up and iterating on marketing forms, nurture lists, and campaign tracking to support demand generation • Using Unify, and Claude to build outbound and enrichment automations that help the team work smarter • Maintaining multi-touch attribution models to track influenced pipeline across sales and marketing activity • Running territory design and allocation as we grow headcount and expand into new segments • Acting as a power user and internal champion of Kernel's own product - your Salesforce is the test case
Benefits
• We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling. • 🗓️ 24 days holiday per year + bank holidays + 2 weeks work-from-anywhere • 💼 Pension plan • 💻 Top-spec equipment and central London office • 🍽️ Dinner provided when working past 6 pm • 🎉 Team events and dinners when we hit weekly targets • 🚀 A fast-paced ride in the early innings of a new technology wave
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