Zscaler - Sr. Staff Technical Program Manager

Remote - USA; Santa Clara, California, USA - Hybrid$164k - $164k+ Equity3w ago

In Office Staff NA Cloud Computing Software Program Manager Technical Project Manager Project Planning Milestone Tracking Program Management Jira Confluence

Requirements

• You thrive in ambiguity and feel comfortable building the path as you walk it, viewing a dynamic environment not as a hindrance, but as the raw material to build something meaningful. • You act like an owner with a passion for the mission that fuels your bias for action, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution. • You are a high-trust collaborator who is ambitious for the team, embracing ongoing feedback with candor, clarity, and respect as the truest form of teamwork. • You are a positive force who approaches hard problems with contagious, constructive energy and a can-do spirit that inspires your team to stay focused on solutions. • You champion simplicity by distilling complex technical concepts, user needs, and operational challenges into clear, actionable plans and precise communication. • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • Demonstrated proficiency utilizing operational information systems and PM tools (spreadsheets, dashboards, Jira, Confluence) • 10+ years of hands-on technical project and program management experience within cloud operations, networking, infrastructure, data center operations, building new cloud footprints, or DC migration initiatives in a SaaS/cloud environment • Proven technical project manager with a hands-on background in infrastructure, servers, networking, and cloud services, and a track record of leading cross-functional teams to deliver complex deployments and migrations. • US Citizenship required • Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience • Project Management Professional (PMP) or Scrum Master (CSM/PSM) certification • Hands-on experience leading multi-phase Data Center (DC) migrations, building new cloud infrastructure/footprints, hardware refresh, or cloud migration programs • Working knowledge and/or understanding of ISO 27001, FedRAMP High, DoD IL5, or related federal compliance standards • #AJ-1 #LI-Hybrid • Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. • The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. • $164,000—$205,000 USD • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! • Learn more about Zscaler's hybrid working model and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Responsibilities

• Drive end-to-end project management and execution of complex, internal infrastructure, new cloud builds, Data Center (DC) migrations, and cloud services programs/projects—defining project charters, detailed project plans, milestones, deliverables, and tracking execution through to closure • Partner closely with internal technical teams—including system engineers, infrastructure architects, cloud operations, security, and engineering leads—to ensure seamless project execution and internal stakeholder alignment • Establish robust project/program management frameworks, project management playbooks, continuous process improvement initiatives, and operational documentation to elevate execution rigor across REIS projects • Drive proactive risk management, technical dependency tracking, and executive governance across REIS programs—identifying critical blockers early, establishing mitigation plans, and communicating strategic progress to leadership • Maintain high data integrity across internal operational platforms and PM tools (Jira, Confluence, dashboards, and spreadsheets) to drive transparent, data-informed program decisions

Benefits

• $164,000—$205,000 USD • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • Learn more about Zscaler's hybrid working model and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.