deliveroo - Site Merchandiser - HOP
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Requirements
• 2+ years in marketing and/or commercial roles • Experience interacting with suppliers to high standards • Proven ability to manage and execute multiple projects simultaneously with effective prioritisation • Experience building internal and external stakeholder relationships to drive results • Confident in presenting ideas to multiple stakeholders • Experience managing a budget preferred • Proven experience in cross-functional and international stakeholder collaboration • Problem solver with a can-do attitude, happy to work autonomously
Responsibilities
• You’ll be joining the HOP team. Deliveroo Hop is Deliveroo's 24/7 supermarket - a digital-only experience that allows customers to shop online for all of their groceries, ingredients, household essentials & more, on-demand, and delivered to them in minutes. • Defining how selection is curated and highlighted to customers - aligning to key seasonal moments and marketing campaigns - to create and manage the in app merchandising calendar for Hop; • Managing the promotional calendar for the Hop business; working closely with vendor managers, instock and pricing teams to ensure the best possible customer experience, whilst protecting profitability; • Monitoring and maintaining strong Item Data Quality across total catalogue to support improved discoverability and conversion; • Coordinating stakeholders across multiple functions to execute best in class seasonal events - aligned to platform-wide seasonal campaigns and market activity; • Curation of vendor/external-facing content (pitch decks) to maximise performance of the key seasonal moments - creating opportunities to monetise in app assets and placements; • Analytical review of merchandising and promotional campaigns to ensure continued optimisation of strategies.
Benefits
• We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. • In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving. • See the impact of your work in real time • Solve problems as they happen, turning challenges into positive experiences across our three-sided marketplace. • Grow through doing • Develop problem-solving, communication and leadership skills in a fast-paced environment, with structured progression pathways and real opportunities to step into management. • Be part of a tight-knit, team-oriented culture • Work collaboratively to achieve shared goals in an environment that values support, ownership and resilience. • Flexibility that works for you • Many roles offer flexible scheduling, including evening, weekend and part-time shifts. • Our Global Structure • Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. • DIVERSITY, EQUITY AND INCLUSION • At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. • We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
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