Tide - Team Lead, Commercial Services, AML&PA, Ongoing Monitoring, UK/Europe

• Team Leadership and Management: • Lead, mentor, and motivate a team of AML and sanctions analysts, fostering a culture of high performance and vigilance. • Oversee daily workflow, delegate tasks, and ensure that all alerts and cases are handled efficiently and in line with Service Level Agreements (SLAs). • Provide coaching, training, and professional development to team members. • Conduct regular performance reviews and provide constructive feedback. • Operational Oversight and Quality Control: • Act as the primary escalation point for complex or high-risk cases that require expert judgment. • Where required, review and approve the work of analysts to ensure investigations are thorough, accurate, and properly documented. • Conduct quality assurance checks to ensure adherence to internal policies and regulatory standards. • Manage and prioritize alert backlogs to mitigate risk and ensure timely resolution. • Subject Matter Expertise: • Maintain an in-depth understanding of global AML/CFT laws, regulations, and sanctions regimes (e.g., OFAC, EU, UN, HMT). • Stay current with emerging financial crime typologies and provide guidance to the team on new red flags and investigative techniques. • Act as a subject matter expert (SME) on complex cases, offering guidance on investigation strategies and documentation. • Process Improvement and Optimization: • Collaborate with technology and compliance teams to identify weaknesses and propose enhancements to monitoring rules and systems. • Contribute to the design, testing, and implementation of new transaction monitoring scenarios. • Analyze data to identify trends, patterns, and inefficiencies, and recommend solutions to reduce false positives and improve detection effectiveness. • Communication and Stakeholder Management: • Prepare and present key performance indicator (KPI) reports and insights to senior management, highlighting trends, risks, and operational performance. • In partnership with a Manager, serve as a key liaison with other departments, including Analytics team, Fraud Operations, 2nd Line of Defence and Product Engineering teams. • Assist in preparing for internal and external audits and regulatory examinations. • What makes you a great fit: • You have 5+ years of experience in a Transaction monitoring, Financial Crime risk related role in financial services • You have 2+ years of experience managing a successful team • A genuinely curious mindset, asking the right questions at the right times, with a problem solving attitude. • You have a keen eye for process improvements, looking how we can work leaner and more robustly. • You have an analytical mind and are able to digest large data sets and spot patterns and trends with ease • You are a quick learner, explorer and multitasker • You have exceptional communication skills, written and verbal. Are able to communicate with our members, internal stakeholders & regulatory bodies if required • You have C1/C2 level of spoken and written English • CAMS, ICA (or similar industry certifications) held by the candidate will be considered as an advantage. • WHAT YOU’LL GET IN RETURN: • Competitive salary • Self & Family Health Insurance • Term & Life Insurance • Mental wellbeing through Plumm • Learning & Development Budget • WFH Setup allowance • 15 days of Privilege leaves • 12 days of Casual leaves • 12 days of Sick leaves • 3 paid days off for volunteering or L&D activities • TIDEAN WAYS OF WORKING • At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. • flexible workplace • While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. • TIDE IS A PLACE FOR EVERYONE