Solo.io, Inc. - Principal Solutions Architect - AI Onboarding

• 5+ years in a customer-facing technical role such as Solutions Architect, Customer Success Engineer, Site Reliability Engineer, or Senior Support Engineer. • Deep expertise in cloud-native technologies, including Kubernetes, service mesh (e.g., Istio, Cilium), and API gateways and proxies (e.g., Envoy, Gloo Gateway). • 1+ years of hands-on experience with AI/ML technologies — LLMs, agentic frameworks, model-serving platforms, or AI infrastructure. • Proven track record managing technical relationships with large, strategic enterprise customers in a post-sales context. • Excellent troubleshooting instincts and the ability to navigate complex, multi-team production environments. • Strong communication and presentation skills, with the ability to translate complex technical concepts for audiences ranging from platform engineers to senior executives. • Comfort with scripting or programming (e.g., Go, Python, Bash) for diagnostics, automation, and reference implementations. • Bachelor's degree in a technical field, or equivalent industry experience.