Ramp - Product Operations Specialist

• 3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; experience with accounting, ERP integrations, or fintech workflows preferred • Proficiency using data to size opportunities and analyze adoption and support trends • Ability to translate qualitative feedback into crisp requirements and operational processes • Comfort working in ambiguous, technically complex spaces and driving clarity across multiple stakeholders • Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact • Experience using AI tools (e.g., Claude Code) to accelerate your work and directly make product improvements • Hands-on experience with ERPs (e.g., NetSuite, QuickBooks, Sage Intacct, Xero) or accounting close management tools • Experience with accounting concepts — general ledger, journal entries, reconciliation, month-end close • Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend • Spend Management • Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions • Intelligence • Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities • Bill Payments • Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk • Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform • Growth • Accounting owns creating intelligence in our accounting platform, saving finance teams time and money • Accounting • Mobile owns our mobile app development and mobile strategy • Mobile • Travel owns new capabilities for bookings and expense automation throughout a trip • Travel • For candidates located in NYC or SF, the pay range for this role is $128,000 - $180,000. For candidates located in all other locations, the pay range for this role is $120,000 - $170,000 • Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 3 days/week* • Benefits available to all full-time Ramp employees (Global) • Unlimited AI token usage • Centralized home-office equipment ordering • Health and wellness stipend • Budget for intra-office travel • Weekly coffee stipend • United States • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents • One Medical annual membership • 401(k), including employer match on contributions made while employed by Ramp • Fertility HRA (up to $10,000 per year) • Parental leave: up to 16 weeks (80 days) at 100% pay • Pet insurance • In-office perks: lunch, snacks, drinks, and more • Relocation support to NYC or SF (as needed) • Canada • Group medical, dental, and vision coverage through Sun Life • Life, AD&D, and disability coverage • Fertility drug coverage (up to $4,000 lifetime) • Group Retirement Plan with employer match (RRSP + DPSP) • Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay • Employee Assistance Program and virtual care through Lumino Health • United Kingdom • Private medical insurance through Freedom Elite • Virtual GP and at-home care via eMed x Livi • Workplace pension through Penfold, with salary sacrifice option • Referral Instructions • If you are being referred for the role, please contact that person to apply on your behalf. • Other notices • Other notices • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. • Ramp Applicant Privacy Notice