Justworks - Senior Product Manager, PayTax
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Requirements
• Operational Scale: To empower our internal Tax Operations teams to have outsized impact by building tooling, reporting, and reconciliation capabilities that enable them to efficiently scale • Operational Scale: • Our job is to bring visibility and confidence in customer tax management across federal, state and local agencies but most importantly, free them from concern so they can focus on their missions and make this world a better place. • As a Senior Product Manager on the Tax team, you'll play a high-impact role by driving the roadmap of one or more pods focused on Tax. You will work closely with engineers that like to regularly achieve their sprint goals, exceed their story point capacity, and still have the ambition to delight our customers and be excited to come to work with you. You are welcome to try to beat them at geoguesser or other games we play when we finish refinement early – likelihood of winning is low but effort is rewarded with camaraderie which we live through team lunches and never letting you feel alone when a challenge arises. • Senior Product Manager on the Tax team • Equipped with this team, you’ll get to own business critical areas like tax calculation accuracy, filing operations, compliance workflows, and reconciliation tooling. You'll bring the ability to rally the team to solve complex problems with design, operations, engineering and compliance. They will in turn bolster your knowledge and capability to deliver. There will be a focus on scoping and prioritizing new initiatives with research-backed case development and work through the complete product development lifecycle to successful delivery. You don’t need to be an expert in compliance but you do need to know how to ask great questions of your working partners and balance both product and platform compliance. • You don’t need to be an expert in compliance • As a champion for your team's focus and productivity, you'll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks' business objectives. Though not yet actively teaching product management, you'll operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders. • Minimum of 5 years of product management experience in a modern technology business • Excellent stakeholder management and ability to influence your working partners without authority • Interest in leveraging generative AI to alleviate daily tasks and expedite delivery while retaining critical thinking and knowledge on core concepts • Experience leading complex, cross-team initiatives from ideation to execution • Track record of shipping continuous product improvements to an existing product portfolio at-scale • Strong problem-solving skills, capable of breaking down complex problems for team execution against business needs • Deep user empathy and a high bar for user experience • Strong communication skills for effectively conveying product-related matters, including changes in scope or strategic direction • The base wage range for this position based in our New York City Office is targeted at $165,000 - $202,500 per year. • Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. • For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. • Diversity At Justworks • Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
Responsibilities
• Embrace complex platform and experience related stakeholder problems • Partner with design to understand user pain points around tax filing, tax reporting, rate setup, and tax communications—especially in areas where regulatory language creates confusion • Demonstrate expertise in deploying a product strategy and effectively tie insights to roadmap outcomes • Scope, prioritize, and execute projects to deliver measurable business impact while ensuring clarity on objectives, leverage, and accountability for outcomes • Partner deeply with Design and Engineering peers and organize and lead effective team processes and routines • Own tax accuracy and compliance as product outcomes—understanding that errors have direct financial and regulatory impact on customers • Demonstrate a rich understanding of engineering concepts, concerns and tradeoffs, and effectively communicate them to manage stakeholder expectations around deadlines and scope • Drive camaraderie with your team while demonstrating effective collaboration with PMs across other pods/teams
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