gridunity - Product Designer
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Requirements
• Partner with Product Owners to translate product strategy, roadmap priorities, and requirements into clear user flows, wireframes, and prototypes. • Collaborate with the Insights team to incorporate market, regulatory, and Voice of Customer insights into experience design. • Lead user-centered discovery and risk identification • Plan and conduct user research (e.g., interviews, workflow walkthroughs, usability testing) to validate assumptions and uncover UX risks and opportunities, with an emphasis on real-world workflows, edge cases, and operational constraints. • Synthesize findings into actionable design recommendations that inform product decisions. • Partner through delivery and implementation • Work closely with Engineering to ensure designs are feasible, well understood, and faithfully implemented, including consideration of edge cases, error states, data availability, permissions, and system constraints. • Support iterative delivery through design reviews, feedback cycles, and post-release UX evaluation. • Support platform evolution and long-term UX integrity • Help guide UX decisions during platform transitions and major product evolution, ensuring continuity for users while strengthening long-term platform usability and coherence. • Balance configurability and standardization to support GridUnity’s productized approach. • Ensure platform longevity through documentation, guides, and best practices. • 4+ years of experience designing user experiences for complex B2B or enterprise software • Strong portfolio demonstrating end-to-end UX work (research, flows, interaction design, and delivered product) • Experience working closely with Product Management and Engineering in an Agile environment • Ability to design for complex workflows, data-heavy interfaces, and expert users • Excellent communication skills, with the ability to explain and defend design decisions using evidence • WHAT WILL SET YOU APART • Experience designing products for regulated industries (energy, utilities, infrastructure, government, or similar) • Familiarity with SaaS platforms that balance standardization with customer-specific configuration • Experience supporting platform migrations or major product evolutions • Comfort operating in a fast-moving, scaling organization where processes are still being shaped • We are a lean, fast-moving team that values bold thinking, reliability, and continuous learning. We operate with radical transparency, embrace scrappiness, and build solutions that anticipate customer needs. We also believe work should be fun and fulfilling — what we call “funfillment.” • The right candidate is energized by working in a scaling, mission-driven company where they can shape processes, wear multiple hats, and grow alongside the business.
Responsibilities
• As a Product Designer, you will own the end-to-end user experience across GridUnity’s portfolio of products, with accountability for UX quality, coherence, and usability across individual features and the broader platform. You will partner closely with Product Owners, Engineering, and the Insights team to design intuitive, coherent journeys that support complex interconnection and planning activities between and across diverse customer segments. • This role is foundational to GridUnity’s product strategy as we continue to productize and scale our platform while driving innovation and AI-persona-based assistance and automation into the highly regulated and operationally complex customer environments serving the energy sector. • You will report to the Director of Product Management and work as a core member of the Portfolio team. • Own UX quality, coherence, and platform consistency • Own the definition and evolution of the user experience across GridUnity’s platform, ensuring clarity, usability, and consistency across technologies, features, workflows, and shared platform patterns. • Establish and maintain UX patterns, interaction models, and design standards that support product scalability and reuse and development speed. • Serve as the primary steward of UX standards and best practices, enabling consistent, high-quality experiences across teams and product areas. • Define and track UX success metrics, using qualitative and quantitative insights to evaluate experience quality and inform continuous improvement. • Communicate UX insights, risks, and recommendations to senior leadership to inform product decisions.
Benefits
• Equity options mentioned as part of compensation: "Equity Options." • Paid Time Off (PTO) is included with benefits such as vacation time and sick leave, holiday pay for federal holidays only, plus 10 days PTO at hire which can be used immediately or accrued over the first year. • Insurance coverage includes medical insurance provided by GridUnity's partner plan (Aetna), dental care with a $25 copay for preventive services and up to two major procedures per calendar year, vision benefits including an annual eye examination at no cost after one year of employment. • Perks include access to the company gym onsite or via subscription service if not located near GridUnity's facilities (with a $20 monthly fee for non-employees), free parking, and 45 days paid time off per calendar year with no accrual limit. • Remote work options are available as needed to support business priorities or personal circumstances; however, the posting does not specify if this is a permanent option or subject to approval based on performance/business needs at GridUnity's discretion.
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