binance - Payment Integration Operation Manager
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Requirements
• 5+ years of experience in payment integrations, fintech, or merchant-facing technical roles • Experience working with payment gateways, PSPs, or merchant payment solutions • Strong understanding of REST APIs and integration workflows • Ability to work directly with merchant product or engineering teams to guide technical integrations • Strong communication skills with the ability to explain technical concepts to non-technical stakeholders • Experience coordinating cross-functional teams across product, engineering, and business • Familiarity with web or mobile technologies (JavaScript, Node.js, HTML5, Java, Python, etc.) is a plus • Knowledge in crypto or Web3 payment infrastructure is a strong advantage
Responsibilities
• Work directly with merchants and PSP partners to guide them through the full integration lifecycle, from solution design and API integration to testing, go-live, and post-launch support. • Lead technical discussions with merchant product and engineering teams to design optimal integration approaches using Binance payment solutions. • Act as the primary liaison between merchants, product managers, and engineering teams to ensure smooth communication and efficient problem solving. • Provide hands-on support during merchant integrations, helping troubleshoot technical issues and ensuring a high integration success rate. • Educate merchants on integration best practices, API usage, and optimal payment flows for both web and mobile environments. • Support merchants in designing effective checkout experiences and payment UI/UX to improve end-user conversion and payment success rates. • Conduct integration testing with merchants and internal teams to validate payment flows and ensure readiness for launch. • Analyze merchant feedback, performance data, and market trends to identify opportunities to improve Binance payment products and integration tools. • Collaborate with product teams to close functionality gaps and propose enhancements that improve merchant integration experience. • Engage with merchants regularly to understand their needs, gather insights, and help optimize their payment integration over time.
Benefits
• Shape the future with the world’s leading blockchain ecosystem • Collaborate with world-class talent in a user-centric global organization with a flat structure • Tackle unique, fast-paced projects with autonomy in an innovative environment • Thrive in a results-driven workplace with opportunities for career growth and continuous learning • Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
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