RapidSOS - Software Engineer II, AI
Requirements
• Technical Proficiency: 3+ years of experience delivering end-to-end projects with a primary focus on modern frontend architecture with React & TypeScript and a strong proficiency in Python for backend. • Technical Proficiency: • AI Implementation: Proven experience developing and deploying AI-driven solutions. You are comfortable working with LLMs, managing their performance, and designing intuitive interfaces to display multimodal AI outputs (text, audio, and metrics). • AI Implementation: • Product-Minded Engineering: A passion for creating analytical products that provide meaningful insights. You don't just build components; you build tools that solve problems, with a focus on data visualization and dashboarding for operational metrics. • Product-Minded Engineering: • Adaptability: A versatile engineer who can tackle a wide range of challenges, even in unfamiliar tech stacks, and who views AI as a tool to accelerate development outside their primary comfort zone. • Adaptability: • Ownership & Communication: A proactive self-starter with a strong sense of ownership. You possess excellent communication skills and can translate complex technical data concepts into clear, actionable insights for stakeholders. • Ownership & Communication: • Collaborative Spirit: Eager to work cross-functionally with other teams across Data, Engineering, and Product to foster open communication and ensure technical alignment across the platform. • Collaborative Spirit: • Travel & On-call: Ability and willingness to travel for internal team gatherings a few days per quarter and participate in a weekly rotational on-call schedule. • Travel & On-call: • Nice-to-have experience (but not required!): • Experience with working on mission-critical or 24/7 operational products, ensuring system reliability, uptime, and availability • Experience with SQL and interacting with big data platforms (eg. Databricks). You should be comfortable navigating data pipelines to ensure the frontend accurately reflects complex underlying datasets.
Responsibilities
• Develop with AI: Build quality software by identifying the best sources of intelligence for our applications. You will work with LLMs and design frontend systems for robustness, ensuring continuous improvement in how AI insights are presented. • Develop with AI • Leverage Operational Data: Utilize RapidSOS’s vast datasets to build tools that identify performance patterns, track agent metrics, and generate insights that improve overall agency outcomes.. • Leverage Operational Data: • Own the Analytical UI: Lead the frontend lifecycle for our AI intelligence tools, designing scalable patterns to visualize complex relationships, trends, and AI-generated metrics. Lead strategic architectural decisions, help drive alignment, and optimize applications for performance, scalability, and accessibility • Own the Analytical UI • Work Across the Stack: Leverage AI tooling to build components across the stack, ensuring seamless integration between backend data logic and the user-facing analytical environment. Identify opportunities to assess and enhance current applications, including refactoring code and upgrading technologies used. Use best-in-class software development practices (unit tests, integration tests, performance tests, monitoring, detailed functional specification and test plans) to ensure RapidSOS' products remain highly reliable and fault tolerant. • Work Across the Stack • Collaborate & Innovate: Partner with cross-functional teams to integrate AI solutions into the platform. Stay updated on AI advancements to assess their applicability to our mission of enhancing public safety. Actively participate in code reviews and standups, sharing knowledge, championing best practices, and contributing to the continuous improvement of team processes • Collaborate & Innovate
Benefits
• The chance to work with a passionate team on solving one of the largest challenges globally • Competitive salary and benefits and equity participation • A dynamic, flexible and fun start-up work environment with a highly talented team • If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ • If you're curious to learn more about RapidSOS, you can check out • https://rapidsos.com/blog/ • RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. • Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you! We encourage you to apply; we’d be excited to see if your unique skill set and experience could be a match.
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