iHerb - Senior Director, Operational Excellence & Projects

• Projects:  Proven results in opening and closing fulfillment centers. Demonstrated experience in working closely with automation vendors, in-sourced and outsourced engineering teams, and familiarity with 3PL landscape. • Analytical & Leadership: Analytical, planning and organizing, sound judgment, decision making, and leadership skills required. Proven project management/leadership skills. • Systems & Automation: Experience with work measurement & performance management programs, conveyor design and optimization, large project management, and warehouse systems. • Technical Proficiency: Advanced working knowledge of Microsoft Office products with an emphasis in Excel and Access. Proficient with AutoCAD. • Automation Maintenance: Expertise in maintaining & troubleshooting conveyor systems (e.g., sensors & controls). Experience with WMS integration, Dematic, and Bastian WCS is desired. • Labor Management: Experience with labor reporting systems. Proficient at utilizing labor data to cost-justify capital expenditure and process change ROI. • Process Improvement: Ability to analyze and provide solutions for cost reduction through process improvements and cost/benefit analysis. Ability to drive process improvements and work within a team to resolve problems. • Communication: Effective verbal and written communication skills. Excellent interpersonal skills, professional attitude, and approach (and the ability to interact with individuals at various levels of the organization, up and down). • Safety & Ergonomics: Able to conduct ergonomic evaluations, recommending and implementing improvements to work area designs. • Bachelor's degree in Industrial or Mechanical engineering; Master's degree a plus • Generally requires a minimum of twelve (12) plus years of experience as an engineer in retail and/or e-commerce distribution. • Lean/Six Sigma certification desired. • Judgment/Reasoning Ability: • Able to identify, troubleshoot, and resolve problems quickly using sound judgment, poise, and diplomacy. • Ability to use judgment and reasoning skills, and determine when to escalate issues, as required,on time. • Physical Demands & Work Environment • Physical: While performing the duties of this job, the team member may be required to be on their feet for several hours a day, performing process observations or collecting data for labor standards. • Environment: The noise in the work environment is usually moderate. Factors include: Hectic, fast-paced with multi-level distractions; Professional, yet casual work environment; Warehouse environment. • Travel: Special Requirements: Multi-site responsibility. Some travel is required, averaging roughly 30 to 40%. • Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. • Anticipated Pay Scale: • $205,000—$265,000 USD • Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. • Staffing Agency Submission Notice • Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity • Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · • Embrace Diversity & Inclusion · Strive for Simplicity • iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.