NICE - Senior Professional Services Engineer, Actimize
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Requirements
• Databases: MS SQL and Oracle. Cassandra is a plus • Databases: MS SQL and Oracle • Knowledge of ETL tools is a plus • Operating systems: Windows and Linux • Web Technologies: HTML, XML, XSL, Javascript • Web App servers: Tomcat or WebSphere • Prior Actimize solution experience is a big plus • Integration experience using APIs, DB, files, queues is a big plus • AWS and Container experience is a plus • Tableau knowledge is a plus • Financial industries experience is a plus • Excellent communication and problem solving skills • Excellent written and spoken English • Pro-active and Team Oriented approach • BS degree in Computer Science or related field • 3+ years experience with a Software Company or in a consulting role • NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. • Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
Responsibilities
• Determines technical feasibility by evaluating requirements and analysis as well as proposed solutions • Prepares and installs solutions by determining and designing system specifications, standards and programming • Enhances existing solutions to match client requirements by configuring and customizing software using Actimize software, SQL and other technologies • Tests and approves software solutions, configurations and customizations • Provides information by collecting, analyzing, and summarizing development and service issues. • Utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process • Collaborates and adds value through participation in peer code reviews, providing comments and suggestions • Provides reliable solutions to a variety of problems using sound problem solving techniques • Performs technical root cause analysis and outlines corrective action for given problems • Serve as a mentor to less experienced software engineers • Estimate level of effort, evaluate new options of similar technology, offer suggestions to improve processes, and provide comments on some design aspects • Review product and/or application information including manuals and brochures for technical accuracy • Documents and demonstrates solutions by developing documentation, diagrams, clear code and comments
Benefits
• High exposure to senior leadership and strategic deals. • Direct influence on revenue quality, pricing discipline, and long‑term customer value. • Opportunity to operate as a true commercial partner, not a transactional finance role. • If you’re motivated by impact, commercial judgement, and influencing business outcomes, we’d love to hear from you. • Enjoy NiCE-FLEX! • Enjoy NiCE-FLEX! • At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. • Requisition ID: 10662Reporting into: VP, Business FinanceRole Type: Individual Contributor • Requisition ID: 10662Reporting into: VP, Business Finance • Role Type: • NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. • Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
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