Hometap - Application Specialist
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Requirements
• In this role, you'll own a pipeline of homeowner applications from intake through the handoff to underwriting, working closely with our Sales and Underwriting teams to close investments with homeowners. You'll be a key part of the team that makes investments at Hometap, helping fulfill our mission of making homeownership less stressful and more accessible. • This role rewards execution and sharp attention to detail. You'll stay organized in a fast-paced, constantly changing environment, and you'll follow and improve repeatable processes as you go. You're a strong fit if you're outgoing, communicate well across teams, and like being the person who keeps things moving. • 1-3 years of experience in an applicable role (e.g. loan processing, finance ops, compliance, servicing, paralegal work, and/or application review) • A track record in roles where success is measured by accuracy, completeness, and efficiency • Comfort collaborating cross-functionally, building relationships with key stakeholders, and escalating issues as needed • Strong written and verbal communication skills • Strong problem-solving skills • Strong computer and CRM skills, with a preference for Salesforce experience • Associate's or Bachelor's degree • Our team is what makes us great. The base salary for this role is $65,000 with additional earning potential through a performance-based monthly incentive. You’ll also receive meaningful equity, giving you a real stake in the company’s growth and success. We offer generous medical, dental, and vision coverage, a work-from-home-stipend, parental leave, and plenty of paid time off to recharge.
Responsibilities
• Own a pipeline of homeowner applications and move each one through processing • Collect supplemental information from homeowners through our task/to-do service • Place orders with third-party vendors for the documentation and reports underwriting needs • Communicate directly with vendors to track orders, follow up on outstanding items, and resolve issues that come up • Compile the full application package and complete an initial review to determine whether it's ready for underwriting • Keep our Sales team informed throughout, since they're the homeowner's single point of contact • Coordinate with our Signing and Funding team to close and fund investments
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