PlayStation Global - Optimisation Manager, PlayStation Plus
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• A tenacity to learn ‘how’ the technology and teams behind our product work – as this will allow you to make the best recommendations in how to solve regulatory or delivery challenges • Strong organisational and project management skills, structured thinker with the ability to manage and prioritise multiple requests at the same time • Strong communicator and collaborator to rally teams together behind initiatives – strong documentation skills and organisational skills • Comfort in negotiating with stakeholders, understanding their needs, and interpreting that into actionable delivery • An understanding of Gaming and Subscriptions customers and their needs • Understanding of Subscription model businesses
Responsibilities
• Lead how we respond to regulatory change and legal requirements across the subscription business: • Work closely with Legal and Business Affairs to interpret new and changing regulations across global markets • Proactively translate regulatory requirements into practical solutions, shaping system changes where needed, with a clear view of both compliance and business impact • Coordinate across Product, Engineering, Marketing, Commercial, and Operations to deliver changes that are both compliant, sustainable and commercial viable • Act as the central point for litigation and request-for-information activity, ensuring responses are accurate, consistent, and delivered on time • Support impact sizing and help assess risk across customer and business outcomes • Improve how our subscription systems work in practice: • Maintain a roadmap for how targeting, experimentation, core tooling and capabilities evolve over time • Explore new & creative ways to use existing functionality to support business goals more effectively • Test and validate new features and changes to ensure they work in real scenarios before rollout • Identify gaps between how something is designed and how it works day-to-day, and resolve them with Product teams • Define clear best practices so tools are used consistently across teams • Support risk response, governance, and complex problem solving: • Lead response to significant customer issues and escalations (e.g. engineering incidents, legal concerns), ensuring clear, coordinated action across teams • Take on complex or non-standard problems, defining practical paths forward where requirements are unclear or evolving • Ensure approaches to personalisation and targeting are compliant, consistent, and scalable across markets
Benefits
• Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. • Discretionary bonus opportunity • Private Medical Insurance • 25 days holiday per year • Subsidised Café • Free soft drinks • Access to cycle garage and showers • Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. • Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. • Equal Opportunity Statement:
No credit card. Takes 10 seconds.