Whoop - Clinical Product Manager
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Requirements
• Bachelor’s degree in Medicine, Life Sciences, Biomedical Sciences, Public Health, or related field required. Advanced clinical degree (MD, PA, NP, PharmD, PhD, or equivalent) strongly preferred. • 5+ years of experience in digital health, clinical product management, medical devices, clinical research, or related health technology roles. • Demonstrated experience translating clinical evidence into product logic, thresholds, or decision-support systems. • Strong understanding of physiological measurement, signal validation, sensitivity/specificity trade-offs, and measurement error concepts. • Experience working cross-functionally with Data Science, Engineering, Product, and Regulatory teams. • Familiarity with GCP, FDA, ICH, or medical device regulatory frameworks relevant to digital health or SaMD. • Ability to operate in ambiguity, make structured trade-offs, and communicate clinical reasoning clearly to technical and executive stakeholders. • Experience working with wearable devices, digital biomarkers, or remote monitoring technologies preferred. • Experience designing decision-support frameworks preferred. • Experience supporting AI-enabled health products, including defining safety guardrails and escalation pathways preferred. • Experience in regulated medical device environments or Software as a Medical Device (SaMD) programs preferred. • This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. • Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
Responsibilities
• Lead the design and governance of clinical escalation logic, including defining biometric trigger thresholds, baseline deviation rules, trajectory detection logic, and multi-metric corroboration frameworks. • Translate clinical evidence and physiological principles into product specifications, decision trees, and algorithm requirements in partnership with Data Science and Product teams. • Conduct structured literature reviews and evidence synthesis to justify signal thresholds, escalation frameworks, and AI safety boundaries. • Define signal confidence standards, including acceptable false positive and false negative trade-offs, and partner with Data Science to evaluate real-world performance. • Establish AI clinical guardrails by defining what AI systems can and cannot communicate in health contexts, including escalation triggers, safety boundaries, and response constraints. • Design and document escalation governance frameworks to ensure explainability, defensibility, and regulatory alignment. • Partner with Product to shape member-facing language and escalation UX, preserving wellness positioning while ensuring clarity and trust. • Collaborate with Regulatory and Quality teams to ensure clinical logic is appropriately framed within wellness and safety boundaries. • Contribute to the development of SOPs, documentation frameworks, and scalable clinical product processes within WHOOP’s Digital Health organization.
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