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Jobs/Employee Experience Manager Role/elevenlabs - Workplace Experience - London
elevenlabs

elevenlabs - Workplace Experience - London

London, United Kingdom1mo ago
In OfficeEMEALogisticsEmployee Experience ManagerOperations InternLearning & DevelopmentDecision Making

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Requirements

• Based in London, able to be in the office 5 days a week. • Strong operational expertise in managing the day-to-day running of a high visibility office. Thrives in high pressure environments requiring solid judgement and quick decision making. • Experience acting as the primary point of contact for building management, coordinating with vendors, and overseeing office maintenance and supplies. • Ability to communicate effectively with a wide range of stakeholders, from senior executives and legal partners to vendors and office guests, ensuring a professional and welcoming environment. • A proactive and forward-thinking approach, with a proven ability to anticipate needs, identify inefficiencies, and implement new processes to improve workflow in a fast-paced environment. • Experience in fostering a positive and productive office environment, including planning and executing office-wide events and negotiating with vendors to ensure high-quality service and cost-effectiveness.

Responsibilities

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Be the London Hub: Serve as the primary point of contact for the local team and all new joiners, welcoming people to the space and ensuring everyone – staff, guests, and candidates – feels at home from day one. • Keep Operations Running: Manage daily logistics including post, communal areas, meeting room readiness, and vendor coordination (cleaners, catering, maintenance) to maintain a world-class environment. • Own the Office Culture: Drive the vibe of the space through snack and coffee selections, team lunches, birthday celebrations, and social rituals that make the office somewhere people love to be. • Support Events & Visitors: Help execute on-site events such as AI hackathons and evening meetups, while providing a warm and professional welcome experience for all external guests and partners.

Benefits

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

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