Site Reliability Engineer
Upload My Resume
Drop here or click to browse · PDF, DOCX, DOC, RTF, TXT
Requirements
• Strong background in production (24/7) support for large-scale environments required. • 6+ years of Linux administration and troubleshooting experience with full-stack, application support focus; 8+ years overall working experience as an IT professional. • Proven expertise in advanced scripting using Python, Perl, and Bash. • Database administration experience with MySQL, MongoDB, or PostgreSQL required. • Must have experience with configuration management tools such as Ansible, Puppet, etc. • Hands-on experience with cloud platforms such as OCI, AWS, or GCP required. • Proven ability to lead technical projects from inception to completion. • Experience with DevOps tools, like Docker, K8s, Gitlab CICD, Jenkins, Terraform preferred • Experience with monitoring best practices using ELK stack, Prometheus, Nagios, or Grafana preferred • Experience with Agile tools like Jira, Confluence, or any similar tool, preferred • Strong collaboration skills and empathy for the end-user experience. • Excellent troubleshooting, communication (written and verbal), and cross-functional leadership skills. • Ability to work effectively in fast-paced, dynamic environments and manage ambiguity. • Quick learner with a self-starter mindset and ownership of outcomes. • Sound judgment in escalation and decision-making. • Bachelor's degree in Engineering/Computer Science or equivalent experience. #LI-CC1
Responsibilities
• Become a subject matter expert in applications supporting Ooma customers. • Collaborate with Development, QA and other SREs to evaluate, deploy, and debug applications. • Improve observability by implementing, refining, and adjusting application monitoring and thresholds. • Mentor team members to enhance application management practices. • Act as an escalation path and backup for junior team members, providing guidance during alerts and incidents. • Write automation scripts, set up CI pipelines, and review/evaluate software solutions and best practices. • Participate in on-call rotations, providing 24/7 support for Ooma services.
Benefits
• Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks. • HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund) • Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability) • FSA Healthcare & Dependent Care • Commuter Benefits • Voluntary Accident, Critical Illness, Hospital Indemnity and Legal • 401(k), including employer match, and Roth • Employee Stock Purchase Plan (ESPP) • Paid Time off, Sick Time, as well as corporate holidays observed • Employee Assistance Program • Life Balance benefits with Travel Assistance Services and Identity Theft • Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc. • Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws. • The base salary range for candidates within the United States is listed below. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The base pay range is subject to change and may be modified in the future. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs). • $110,000 - $175,000 USD
Similar Jobs
No credit card. Takes 10 seconds.