tldr.tech - Strategy & Operations Manager
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Requirements
• MBA or equivalent analytical training • Experience with CRM/RevOps systems (HubSpot, Salesforce) • AI/automation proficiency for workflow optimization • YOU’LL THRIVE HERE IF YOU… • Spot problems worth solving and start on them without waiting for direction • Drive decisions forward instead of adding meetings and status updates • Are energized by shipping, not just advising • Move fluidly across functional areas and enjoy the variety • Do your best work in lean environments and enjoy building systems from scratch • Have operated somewhere you owned the output, not just the recommendation
Responsibilities
• Own and drive high-priority initiatives end-to-end across any function. Scope deliverables, set milestones, manage dependencies across teams, and hold stakeholders accountable to timelines and quality standards. • Structure ambiguous problems into clear analyses and action plans. You're the person who builds the model, frames the trade-offs, and delivers a recommendation. • Help design and run the company's operating cadences — reporting cycles, planning processes, review rhythms. Identify where process is missing or breaking and stand up lightweight systems before problems compound. • Act as the connective tissue between the CEO, functional leads, and execution teams, ensuring outcomes are measurable and repeatable. • Maintain shared sources of truth — partner with functional owners to investigate discrepancies, validate data definitions, and build playbooks and institutional documentation that reduce key-person risk. • WHAT SUCCESS LOOKS LIKE • Own 2–3 cross-functional initiatives from scoping through delivery • Build or improve at least one recurring operational cadence (planning cycle, metrics reporting, or review process) that the team adopts and relies on • Deliver an analysis that directly informs a major strategic decision • Earn trust as the person leadership turns to when something important needs to get done well and fast • Key outcomes you'll be measured on: • Execution velocity and quality — initiatives move to completion on time, with analytically rigorous outputs that leadership acts on without heavy rework • Operational scalability — the cadences, documentation, and systems you build help the company reach alignment faster
Benefits
• 🌎Location: We’re a 100% remote company distributed across the US and Canada • 🤝Team Events: Annual team offsite. Tell us where we should go next! • 🏝️Time to Recharge: Flexible PTO. Most team members will enjoy 2-3 weeks off per year + holidays • 🏥Health Benefits: Comprehensive medical, dental and vision benefits with 100% paid option • 📈401(k) Plan: Empower 401(k) • 🍼Paid Parental Leave • 💻Home Office Stipend: We're on M5 MacBook Airs. Get a new monitor, headset, and chair on us. • 🔰Learning & Development Stipend: We are a curious group that believes in learning. • 📥 If you're ready to make a tremendous impact at a bootstrapped and profitable startup, please apply. Please let us know if you need any accommodation during any part of the interview process. • PRESS AND PUBLICATIONS • Our Q2 Media Kit https://app-na1.hubspotdocuments.com/documents/24173214/view/1628373852?accessId=d271a3
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