kong - Staff Solutions Architect
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Requirements
• 8+ years in customer-facing technical roles (professional services/product support). • Hands-on implementation of API gateways/integrations. • Understanding of the API governance lifecycle. • Experience building infrastructure with VMs or Kubernetes containers. • Knowledge of DevOps, Security, and Networking fundamentals. • Proficiency in Linux, Cloud, and Development tooling. • Kubernetes proficiency. • Experience with major cloud providers (GCP, AWS, Azure). • Application development experience (preferred). • Prior experience in Open Source, API Management, Middleware, or SaaS software companies. • Software development in Java, Python, or Lua. • Strong desire and proven ability to solve hard technical problems with minimal supervision. • Excellent communication: concisely explain complex technical solutions. • Passion for technology. • Team-oriented and collaborative. • Self-aware and strong communication skills • Exceptional organizational and change management skills; ability to manage competing demands.
Responsibilities
• Help customers with API and AI governance lifecycle journeys. Engagements involve remote delivery, leading virtual and in-person technical workshops for customer architects, developers, security and operations teams. You will be responsible for designing and creating an end to end solution architecture, addressing technical challenges, and providing hands-on technical implementation across the Kong platform. • Engage with customers on projects, guiding them through the installation and implementation of Kong solutions in their chosen environment - hyperscalers, hybrid or on-prem. • Lead customer discussions, driving outcome-based professional services and provide technical thought leadership across the customer adoption journey. • Collaborate internally with product engineering, customer success, and account teams to ensure our customers are getting the most value out of their Kong investment.
Benefits
• The impact of high growth, impact on accelerated innovation using AI-enabled connectivity, and impact on customers. • Growth of your career and equity rewards in addition to a strong cash compensation, great benefits, and contribute to an outstanding collaborative culture of COURAGE. • Opportunity to work on cutting edge technology and develop your career at Kong - make the investment in future-proofing your skills as Kong powers AI connectivity for the world. We are a culture that promotes personal growth and offers flexible career pathways.
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