kong - Staff Solutions Architect
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Requirements
• 8+ years in customer-facing technical roles (professional services/product support). • Hands-on implementation of API gateways/integrations. • Understanding of the API governance lifecycle. • Experience building infrastructure with VMs or Kubernetes containers. • Knowledge of DevOps, Security, and Networking fundamentals. • Proficiency in Linux, Cloud, and Development tooling. • Kubernetes proficiency. • Experience with major cloud providers (GCP, AWS, Azure). • Application development experience (preferred). • Prior experience in Open Source, API Management, Middleware, or SaaS software companies. • Software development in Java, Python, or Lua. • Strong desire and proven ability to solve hard technical problems with minimal supervision. • Excellent communication: concisely explain complex technical solutions. • Passion for technology. • Team-oriented and collaborative. • Self-aware and strong communication skills • Exceptional organizational and change management skills; ability to manage competing demands.
Responsibilities
• Help customers with API and AI governance lifecycle journeys. Engagements involve remote delivery, leading virtual and in-person technical workshops for customer architects, developers, security and operations teams. You will be responsible for designing and creating an end to end solution architecture, addressing technical challenges, and providing hands-on technical implementation across the Kong platform. • Engage with customers on projects, guiding them through the installation and implementation of Kong solutions in their chosen environment - hyperscalers, hybrid or on-prem. • Lead customer discussions, driving outcome-based professional services and provide technical thought leadership across the customer adoption journey. • Collaborate internally with product engineering, customer success, and account teams to ensure our customers are getting the most value out of their Kong investment.
Benefits
• $120,960 – $173,000 • Offers Equity • Offers Bonus • Kong has different base pay ranges for different work locations within the United States and Canada, which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long term disability benefits, basic life and AD&D insurance, among others. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Add anything else you would like to share. • I prefer not to answer • Another Gender Identity • Heterosexual / straight • Asian or Asian American • Black or African American • Hispanic or Latine • Indigenous or Native American • Native Hawaiian or Other Pacific Islander • Person with disability • Refugee or immigrant • None of the above • Yes, Kong can contact me about future job opportunities for up to 3 years. • Note: The consent period lasts for 3 years • Recruiting Privacy Policy • Kong may use Artificial Intelligence with this application. Learn more.
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