Clover Health - Technical Solution Manager
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Responsibilities
• Your enterprise customers consistently meet or exceed adoption targets, and technical issues are caught and resolved before they escalate • New customer onboardings launch on schedule with data flowing accurately and integrations stable from day one • You've identified and codified improvements to the onboarding process that meaningfully reduce time-to-launch for future customers • Internal teams view you as the authoritative voice on the customer's technical environment — your input shapes how we build and prioritize • Customer stakeholders describe you as a trusted technical partner who makes complex implementation work feel manageable • You should get in touch if: • You have 5–8 years of experience in technical implementation, solutions engineering, technical account management, or a closely related field • You've led data integrations or EHR implementations in healthcare settings — strong understanding of HL7, FHIR, C-CDA, or similar standards • You're equally comfortable in a customer-facing meeting and a technical architecture discussion, and can translate fluently between clinical, operational, and engineering stakeholders • You take ownership end-to-end — you don't wait for someone else to spot the risk, write the escalation path, or build the playbook • You thrive in ambiguity and build structure where none exists
Benefits
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Remote-first culture, enabling collaboration with global teams • Paid parental leave for all new parents • Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. • With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
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