MERGE - Sr. Account Manager

• Oversee and lead all account management processes. You will monitor, direct, and motivate day-to-day interactions between the account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands-on experience by delivering engaging, passionate outstanding ideas and work.  You will work closely with the account team to drive tactical projects through the agency and meet delivery requirements/deadlines. You will also act as a senior solution-oriented manager who thrives on developing lasting relationships between the client and agency teams. This position involves consistent client contact and operates at a high level in all aspects of account management. • Be Accountable and Responsible • Provide strategic leadership for the Account Management team • Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency • Utilize experience to identify additional business needs and implement solutions • Incorporate senior staff from account management with other departments as project objectives or issues warrant • Manage and grow a team as a mentor and trusted advisor to account team • Maintains working knowledge of MERGE’s solutions and resources and recognizes/acts upon opportunities. • These are the qualifications we’re looking for • 3-5 years of account management experience within an advertising environment • Bachelor’s degree or equivalent experience • Experience with multi-channel campaigns, with a strong digital experience (CRM/Website), as well as media • Experience with Veeva PromoMats is a plus • Ability to evaluate competitive communications across categories, consumer, product, cultural trends, etc. • Willingness to roll up your sleeves in a highly collaborative environment • Advanced client management skills, especially as it relates to setting and managing client expectations • Superior professional communication and presentation skills • Commitment to the client, attention to detail, and strong problem-solving ability • At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. • We’re a remote-friendly, hybrid company. We have hubs in Chicago, Atlanta, Boston, Kansas City, Denver, Raleigh, & New York. If you live within 40 miles of a hub, we’d love to see you in person for the moments that matter—like key meetings, team-building, or when a colleague is visiting from out of town. We value flexibility, but we believe the best collaboration happens when we're intentional about connecting in person. • MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards. • Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. • And here’s how we live our values at MERGE • Ability. Mastering our craft • Ability. • Agility. Delivering with a growth mindset • Agility. • Humility. Collaborating for shared success • Humility.