claimsorted - Claims Handler - Pet - with APA/CIP Qualification (UK/IRL)

Remote - UK+ Equity1w ago

Remote EMEA Claims Adjuster Documentation Coaching Mentoring

Requirements

• Based in the UK or Ireland with work authorisation • 6+ months of pet claims experience or 12+ months veterinary experienceand must be APA or CIP qualified • Fluency in Spanish or Italian is a strong plus • Strong organisation and ability to prioritise independently • Comfortable using data to make decisions • Team-oriented, hardworking, and ambitious • Experience leading, mentoring, or coaching others is a plus • Startup or high-growth experience is a plus

Responsibilities

• Handle claims end to end: from first notification of loss through to settlement • Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience • Review documentation, verify coverage, and assess liability accurately • Set appropriate reserves and manage claims within your authority • Identify potential fraud indicators and escalate appropriately • Maintain accurate and thorough claims records for audit and compliance • Contribute to continuous improvement by flagging process inefficiencies

Benefits

• This is a chance to grow faster than you would at a traditional insurer or claims business. • Competitive salary beyond the industry standard • Quarterly performance bonus: up to 15% of quarterly salary • Equity participation: stock options as an early-stage team member • Health insurance • Pension contributions • 28 days annual leave • Accelerated promotion track in a high-growth environment