Veeam Software - GOV Site Reliability Engineer
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Requirements
• 3+ years in Software Engineering, with at least 1 year in SRE, Platform Engineering, or DevOps working on cloud-hosted services. • Experience with cloud infrastructure on Azure or a comparable cloud provider. • Familiarity with regulated or compliance-oriented environments such as government (FedRAMP, CMMC), financial (PCI-DSS), or healthcare (HIPAA). You understand that compliance shapes what you can and can't do operationally. • Able to read and understand code well enough to investigate system behavior without always having someone walk you through it. • Experience with monitoring and observability tools (e.g., Prometheus, Grafana, OpenTelemetry, ELK stack). • Experience with IaC tools (Terraform, Terragrunt, or Pulumi) and container orchestration (Kubernetes). • Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, GitLab CI, or ArgoCD. • Strong programming skills in one or more of: TypeScript/JS, Go, Java, C#, or similar. • Solid understanding of distributed systems fundamentals and networking basics. • Clear written and verbal communication skills. • Preferred • Experience in Government or Sovereign Cloud environments (e.g., Azure Government, AWS GovCloud). • Background in SaaS platforms or multi-tenant systems. • Familiarity with chaos engineering, resilience testing, or load testing. • Exposure to building or improving reliability practices on a team. • Familiar with AI-first development workflows using LLM-powered tools for automation, code generation, or documentation.
Responsibilities
• Discovery & Documentation • Get up to speed on VDC workloads, dependencies, and operational workflows by reading code, docs, and working with SMEs. • Write and maintain runbooks, incident guides, and operational documentation. • Support knowledge transfer and contribute to onboarding materials for the team. • Reliability & Incident Response • Participate in incident response including triage, investigation, mitigation, and postmortems. • Help implement and maintain SLIs, SLOs, and error budgets defined by the team. • Identify reliability issues during incidents or reviews and propose concrete improvements. • Support high availability and fault tolerance work on Azure, including Azure Government. • Observability • Close monitoring gaps by implementing instrumentation, alerting, and dashboards based on team standards. • Contribute to toil reduction through automation and tooling improvements. • Participate in on-call rotations. • Infrastructure & Delivery • Work with IaC, CI/CD pipelines, and deployment tooling in compliance-restricted environments. • Support testing, canary deployments, and release validation workflows. • Implement changes to infrastructure and configuration following established patterns and review processes. • Collaboration • Work with engineering, security, compliance, and operations teams to execute on reliability improvements. • Communicate clearly about system behavior, risk, and status — in writing and in meetings. • Raise blockers and gaps proactively; don't wait for problems to escalate.
Benefits
• Work on a high-impact reliability practice for a growing GOV/Sovereign Cloud platform. • Learn from senior engineers while owning real work end-to-end. • Collaborate with strong teams across product, cloud engineering, security, and compliance. • Professional development resources including mentorship, training, and volunteer days. • What you'll get • What you'll get • Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents • Medical, dental, and vision coverage starting on your first day • Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program • 401(k) retirement plan with company matching contributions • Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time • AirVet: 24/7 virtual veterinary care at no cost • Legal services, identity protection, and supplemental health insurance options • Tax-advantaged spending accounts for healthcare, dependent care, and commuting • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
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