teton - Software Engineer (Product) - London

• We're looking for a talented and driven Product Engineer to own customer-facing features from the first conversation with a care team to the feature running in production. Care workers rely on our product during every shift and care managers use it to follow up on their residents, on mobile and on the web. This isn't a ticket-taking role. You'll talk to users, cut scope, build across the whole stack, and check afterwards whether what you shipped actually made a shift easier. Your goal is to shrink the time from a customer request to a deployed solution, without cutting corners on reliability or on the privacy of residents' health data. • Feature Development: Own features end-to-end, from design discussions through implementation to production rollout across multiple markets and languages, on the web app, the mobile app and the APIs behind them. • Customer Insight: Talk to care staff and our customer success team every week, visit care facilities, and turn what you hear into clearly scoped product changes. Come with ideas, sketch the solution, and push it forward. • Fast Iteration: Break large designs and features into small shippable pieces. Get MVPs in front of users quickly, measure how they're used, and iterate or kill them. • Backend & APIs: Design and build the APIs, data models and services your features need. You will not just consume APIs, you will help shape, improve and fix the systems behind them. • Quality, Privacy & Safety: Ship with care for health data: sensible access control, auditability and privacy by default. Build test coverage and use staged rollouts so new features never get in the way of the alerts care teams depend on.