Care Access - Product Designer

Remote - USA$208k - $208k2d ago

Remote Mid NA Clinical Research Product Designer Figma Clinical Trials GitHub Close Claude ChatGPT Documentation Front-end

Requirements

• A portfolio demonstrating end-to-end product or UX/UI design work, including the problem addressed, design process, decisions, collaboration, and resulting outcome. • Proficiency creating user flows, wireframes, high-fidelity interfaces, and interactive prototypes in Figma or comparable product-design tools. • Experience designing responsive, multi-step workflows for participant-facing products, internal tools, or other complex digital experiences. • Ability to apply, document, and contribute to a design system while maintaining consistency with established UI patterns. • Working knowledge of accessibility principles and the ability to incorporate accessible interaction and visual-design practices into everyday work. • Ability to participate in user interviews and usability testing, synthesize feedback, and convert insights into actionable design improvements. • Ability to communicate design rationale clearly, present work remotely, and give and receive specific, constructive feedback. • Ability to collaborate effectively with design, product, engineering, research, and business or operational stakeholders in a remote environment. • Ability to work independently, surface risks or questions early, manage competing priorities, and adapt when product assignments or business needs change. • Comfort working close to implementation, including discussing interaction behavior and technical constraints with engineers; familiarity with HTML, CSS, or prototyping with code is helpful. • Curiosity about using AI-enabled tools to accelerate exploration, prototyping, documentation, or iteration while applying sound design judgment. • Empathy, respect, sound judgment, and a commitment to continuous learning and improvement. • Experience in healthcare, clinical trials, or another regulated, trust-sensitive space • Hands-on front-end experience (HTML/CSS/JS) • Familiarity with GitHub and a version-controlled workflow • Native / mobile design experience • Experience working in a start-up and enjoyed it • Experience working with AI tools like ChatGPT and/or Claude • Certifications/Licenses, Education, and Experience • GED (to comply with Care Access minimum requirement) • 2+ years of product design, UX design, or UI design experience contributing to digital products as part of a cross-functional team, with demonstrated experience taking assigned work from discovery and concept development through detailed design and implementation support. • How We Work Together • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Location • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. • Travel • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. • Physical demands associated with this position Include • The expected pay range for this role is $85,000 - $115,000 USD per year for full time team members.

Responsibilities

• Helping prepare research questions and prototypes; • Observing or facilitating sessions; • Capturing themes, sharing findings, and translating insights into prioritized design changes. • Monitor and improve the quality and effectiveness of released product experiences. • Partner with product managers, engineers, and operational teams to review user feedback, product data, support trends, and implementation quality; • Identify usability, accessibility, or workflow issues; recommend prioritized improvements; • Verify that delivered experiences align with the approved design and intended user outcomes.

Benefits

• Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match • Mandatory Employer Disclosures • Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. • Notice to Illinois applicants: • Notice to Connecticut applicants: • Notice to Arizona, Georgia, Indiana, and North Dakota applicants: • Notice to Massachusetts applicants: • Notice to Rhode Island applicants: • Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. • Diversity & Inclusion • We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.