Postman - Senior Mac Systems Engineer
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Requirements
• Active participant in the MacAdmins community, Penn State Slack, MacDevOpsYVR, MacSysAdmin, or similar. • Open-source contributions to projects like Munki, Nudge, AutoPkg, osquery, Fleet, swiftDialog, or your own published tooling. • Experience building or deploying agentic AI workflows in a production IT or operations context, including the unglamorous parts: evaluation, guardrails, cost control, and failure modes. • Experience standing up or significantly improving a Zero Trust device-trust program. • Background supporting compliance frameworks such as CMMC, SOC 2, ISO 27001, or FedRAMP. • Familiarity with managing Windows or Linux endpoints alongside Mac (Intune, Jamf Pro for iOS, Fleet on Linux). • Experience integrating endpoint data into a broader security data lake or SIEM. • The reasonably estimated base salary for this role ranges from $200,000 to $250,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. • What Else? • What Else? • In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. • At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom. • Our Values • Our Values • At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. • Equal opportunity • Equal opportunity
Responsibilities
• Own Postman's macOS fleet management strategy and execution: provisioning, configuration, patching, telemetry, and lifecycle. • Treat infrastructure as code. Manage endpoint configuration, automation, and integrations through version-controlled, peer-reviewed code rather than clicking through admin consoles. • Lead automation as a first-class engineering discipline. Identify the highest-leverage manual workflows in IT and replace them with reliable, observable, testable automation. • Own the macOS hardware lifecycle end to end: demand forecasting, procurement strategy, depot and inventory operations, refresh cycles, warranty and AppleCare programs, and responsible end-of-life and sustainability practices. • Continuously evaluate our endpoint stack. Identify where current tooling is holding us back, prototype alternatives, and lead migrations when the data supports it. • Build internal tooling where vendors fall short: inventory pipelines, compliance reporting, automated remediation, and self-service workflows for engineers. • Partner with Security, GRC, and IT Operations to deliver controls that satisfy CMMC Level 2 and other compliance frameworks without slowing developers down. • Design and operate the telemetry layer for endpoint visibility: osquery, Fleet, Kolide, or whatever combination best fits the problem. • Mentor IT Systems Administrators and partner with adjacent teams (Security Engineering, DART, Procurement) on cross-functional initiatives. • Be the senior technical voice in vendor evaluations, contract negotiations, and architecture decisions for anything touching the Mac fleet. • 7+ years managing macOS at scale in a fast-moving engineering organization, including deep production experience with at least one major MDM (Jamf, Kandji, Mosyle, SimpleMDM, Workspace ONE, or similar). • A strong automation instinct. You see manual work as a bug, you reach for code before consoles, and you've built the kind of automation other people on your team rely on daily. • Practical experience applying AI and LLM-based tooling to real IT and operations problems. You've used Claude Code, Cursor, or similar agentic tools in your own workflow, and ideally you've built or deployed agentic workflows that other people use. • Strong scripting and software development skills. You're comfortable in Python, Go, Bash, or Swift, and you write code that other engineers would be willing to review. • Hands-on experience with infrastructure as code and modern DevOps practices: Terraform, Git-based workflows, CI/CD, code review, and treating production changes as software changes. • Working knowledge of endpoint telemetry and device trust tooling: osquery, Fleet, Kolide, Munki, AutoPkg, or comparable open-source ecosystems. • Deep understanding of Apple's management surface area: declarative device management, MDM protocol, configuration profiles, FileVault, Gatekeeper, system extensions, and the ongoing implications of Apple Silicon. • Experience running a macOS hardware lifecycle program at scale: forecasting, procurement, asset management, refresh planning, and end-of-life logistics. • Identity and access fluency: Okta, SSO, SCIM, certificate-based authentication, and how identity intersects with device posture. • A track record of replacing manual or vendor-locked workflows with automated, observable, and testable systems. • Excellent written communication. You can write a clear RFC, a vendor evaluation, or a runbook that someone three years from now will still understand.
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