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Jobs(31,365)/Regional Sales Manager Role(549)/hims-and-hers (42) - Regional Learning Manager, Learning Operations
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hims-and-hers

hims-and-hers - Regional Learning Manager, Learning Operations

Remote - US Remote+ Equity2d ago
RemoteMidNAPharmaceuticalsDiagnosticsRegional Sales ManagerAsanaLearning & DevelopmentTeam LeadershipKPI TrackingChange ManagementSix SigmaProcess OptimizationReportingStakeholder ManagementRegulatory ComplianceResource Allocation

Requirements

• Bachelor’s degree required; Master’s degree in Learning & Development, Organizational Development, Business Administration, or related field preferred. • Active CPhT (Certified Pharmacy Technician) certification required. • 10+ years of progressive experience in learning and development, with at least 3+ years in a leadership role managing teams across multiple locations. • Proven experience developing and implementing learning strategies that drive measurable business results in regulated environments. • Experience leading learning initiatives in pharmaceutical, healthcare, or distribution/fulfillment operations. • Demonstrated understanding of FDA regulations, cGMP requirements, and USP standards as they relate to training and competency assessment. • Strong business acumen with the ability to align learning initiatives to operational priorities and demonstrate ROI. • Demonstrated change management, stakeholder management, and project management capabilities with the ability to manage multiple complex initiatives simultaneously. • Superior communication skills with the ability to influence at all levels of the organization. • Experience in 503a or 503b compounding pharmacy environments, including sterile compounding and aseptic technique training. • Knowledge of USP , , and standards and associated training requirements. • Experience leading learning initiatives during periods of rapid growth, new facility launches, or organizational change. • Proficiency with enterprise LMS platforms. • Background in process improvement methodologies such as Lean or Six Sigma. • Proficiency with program and project management tools such as Asana, Google Suite, or similar platforms to manage complex, multi-workstream initiatives. • Experience designing and delivering leadership development programs. • OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. • Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. • To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.

Responsibilities

• Develop and implement learning strategies aligned to business objectives across Dispense & Fulfillment, Compounding, and Diagnostics operations, reporting progress to the Director of Learning. • Lead, mentor, and develop a team of learning professionals, fostering a culture of quality, continuous improvement, and accountability. • Ensure all training programs comply with relevant regulatory requirements including FDA, state boards of pharmacy, and applicable USP standards — partnering with Quality, Regulatory Compliance, and Pharmacy SMEs to translate compliance requirements into effective training. • Partner with senior leadership, Quality, Regulatory Compliance, and Operations to identify skill gaps and develop targeted learning solutions. • Oversee the design and delivery of blended learning programs that drive operational performance, compliance, and safety outcomes. • Lead continuous improvement initiatives including learning kaizens, new program design and launch, and LMS projects that enhance training quality and consistency across the network. • Support the development and delivery of leadership and professional development programs that build capability and grow talent. • Develop and track KPIs to measure learning effectiveness and business impact, reporting outcomes to senior leadership. • Manage learning budgets and resource allocation to maximize impact and demonstrate ROI. • Travel to sites as needed to support network priorities, program launches, and continuous improvement initiatives.

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