Implementation Consultant
Upload My Resume
Drop here or click to browse · PDF, DOCX, DOC, RTF, TXT
Requirements
• You have 3+ years of SaaS software implementation and data analytics • Healthcare - medical billing • Healthcare - general • Life Sciences (e.g. pharma, biotech, etc.) • You have significant customer-facing experience and have a desire to deeply understand, question, and improve the implementation experiences for our users • You have experience managing projects and using project management software • You have experience writing SQL to prepare, clean, and transform data • You are a strong problem solver that can gather, prioritize, and drive execution on customer and business requirements • Experience using BigQuery • Experience using JIRA • AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range: $100,000-$130,000 • You must have an eligible work permit in the USA to be considered for this position
Responsibilities
• Own the technical setup, configuration, and quality testing of the AcuityMD platform for new customers to ensure on-time delivery and proper functionality • Assess customer commercial operations and strategies and translate them to AcuityMD platform configuration and workflow tactics • Facilitate customer training on the AcuityMD platform • Create SQL queries to transform and clean customer sales data, synthesize and create internal and client-facing documentation • Work closely with AcuityMD Sales, Implementation, and Customer Success teams to resolve technical blockers with urgency • Continuously improve our implementation process from end-to-end to ensure positive and timely implementations of AcuityMD at scale
Benefits
• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health). • Ground floor opportunity • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities. • Learning Budget: • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees. • Remote work • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work. • Flexible PTO • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents. • Paid Health, Dental, and Vision Plans: • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings. • Optional Team Retreats: • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. • Parental Leave: