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Engineering Manager

UpshopRemote - USA, Remote1mo ago
RemoteStaffNACloud ComputingSoftwareEngineering ManagerExecutive DirectorLinuxBashTeam ManagementGoal SettingCustomer Training

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Requirements

• Strong people management and leadership skills with the ability to coach, motivate, and develop high-performing teams. • Solid understanding of Object-Oriented Programming (OOP/OOD), functional programming, and N-Tier architectures. • Experience working with cloud-based, microservice-oriented systems. • Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical stakeholders. • Strong organizational, analytical, troubleshooting, and problem-solving skills. • Customer-, service-, and results-oriented, with a strong sense of ownership and accountability. • Process-oriented and able to operate effectively in a fast-paced environment with minimal supervision. • Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience. • 6+ years of professional experience across the full software development lifecycle. • Hands-on experience with: • React, JavaScript, TypeScript, HTML, CSS/Bootstrap • C#, PHP, Laravel Framework • Azure Cosmos DB, Azure SQL, MS SQL, and ODBC • Experience with source control, pull requests, and code reviews using GitHub and Azure DevOps. • Experience working in agile development environments using tools such as JIRA and GitLab. • Familiarity with CI/CD pipelines, release management, and deployment automation. • Experience using DataDog or similar observability and monitoring tools. • Understanding of test-driven development (TDD) and testing frameworks such as PHPUnit, Jest, and Google Test. • Knowledge of Linux and Windows operating systems, command-line tools, and basic scripting (PowerShell, Bash). • Comfortable guiding teams in the use of AI-assisted development tools such as Cursor. • Ability to adapt to change and thrive in a dynamic, fast-paced environment. • Preferred Qualifications (if applicable): • Experience working with large enterprise software deployments and solution-based products. • Exposure to retail grocery, food retail, or large enterprise technology environments. • Experience working in cross-functional, fast-growing organizations.

Responsibilities

• Lead and manage engineering teams as they design, build, test, and deliver high-quality software on schedule, balancing efficiency, cost, and customer satisfaction. • Hire, onboard, train, and develop engineering talent; conduct regular one-on-ones, performance reviews, and team meetings to support career growth and performance objectives. • Set clear team goals and objectives aligned with departmental and company priorities. • Provide leadership, coaching, and motivation to drive accountability, ownership, and consistent execution. • Ensure timely resolution of escalations and partner with the Senior Director of Software Engineering on issues impacting delivery, quality, or timelines. • Design, code, review, and guide development of customer-facing features and backend services using technologies such as C#, React, PHP, and cloud-native services. • Participate in architectural discussions and guide teams on N-Tier architectures, microservices, and cloud-based solutions. • Promote engineering best practices, including clean, maintainable, and defect-free code; enforce standards through source control, pull requests, and code reviews using GitHub and Azure DevOps. • Support testing cycles and post-production deployments to ensure stable, reliable releases. • Ensure new work meets the Definition of Ready prior to sprint commitment; provide estimates and ensure timely assignment of work. • Collaborate closely with Product, QA, Customer Support, and Operations to translate business requirements into functional and technical solutions. • Monitor and report on team progress, sprint velocity, throughput, and delivery health. • Leverage observability and monitoring tools such as DataDog to ensure application performance, reliability, and operational health. • Encourage and guide responsible adoption of AI-assisted development tools (e.g., Cursor) to improve developer productivity, code quality, and delivery efficiency. • Contribute to technology and product roadmap planning for business-critical applications under the guidance of the Senior Director of Software Engineering.

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