Zeta Global - Principal DevOps Engineer

• CI/CD & Deployment Excellence • Design, build, and operate production-grade CI/CD pipelines enabling multiple developers on multiple teams to deploy concurrently to production, multiple times daily, with zero-downtime guarantees. • Implement and optimize advanced deployment strategies including canary releases, blue/green deployments, rolling updates, incremental rollouts, and feature flag-gated releases via Statsig. • Build self-service deployment tooling that empowers developers to own their release process while enforcing safety guardrails, automated rollback triggers, and automate compliance gates. • Establish deployment observability with real-time canary analysis, automated health scoring, and progressive delivery metrics integrated with Grafana, Prometheus, and Honeycomb. • Champion CI/CD workflows using GitLab CI/CD, Helm charts, and Terraform to ensure infrastructure and application deployments are version-controlled, auditable, and reproducible. • Platform Reliability & SRE • Define and enforce SLOs/SLIs/SLAs across services, establishing error budgets that balance velocity with reliability. • Lead incident response processes, including on-call rotations, runbook development, blameless postmortems, and incident command structure. • Design and implement robust observability stacks leveraging Grafana, Prometheus, Loki, and Honeycomb for metrics, logging, tracing, and alerting at scale. • Proactively identify and eliminate reliability risks through chaos engineering, load testing, capacity planning, and failure mode analysis. • Reduce operational toil through automation, self-healing infrastructure patterns, and intelligent alerting to minimize mean time to detection (MTTD) and recovery (MTTR). • Infrastructure & Architecture • Architect and manage Kubernetes clusters on AWS EKS at scale, including multi-cluster strategies, namespace governance, resource optimization, network policies, and security hardening. • Manage and optimize AWS infrastructure spanning EC2, SQS, DynamoDB, and related services with Infrastructure as Code (Terraform) best practices. • Design and operate Kafka-based event streaming infrastructure for high-throughput, low-latency data pipelines supporting real-time marketing and analytics workloads. • Ensure robust networking across the platform, including DNS management, service mesh configuration, load balancing, TCP/IP optimization, routing policies, and VPC architecture. • Manage containerization strategy using Docker, ensuring efficient image builds, vulnerability scanning, registry management, and runtime security. • Support data infrastructure operations across Snowflake, MySQL, and other database platforms, collaborating with data engineering teams on reliability and performance. • Compliance, Security & Governance • Embed compliance controls directly into CI/CD pipelines, ensuring automated enforcement of GDPR, CCPA, and SOC 2 requirements at every stage of the software delivery lifecycle. • Implement audit trails, change management controls, and deployment approval workflows required by regulatory frameworks in the MarTech and AdTech domains. • Collaborate with Security and Legal teams to ensure infrastructure and deployment processes meet global compliance obligations across all operating regions. • Maintain awareness of evolving privacy regulations (ePrivacy, state-level US laws, international data residency requirements) and proactively adapt infrastructure accordingly. • Technical Leadership & Influence • Serve as a technical leader and DevOps disruptor, challenging legacy processes and introducing modern practices that dramatically improve developer velocity and operational safety. • Influence software architecture decisions to simplify and streamline operational management, advocating for patterns that are deployment-friendly, observable, and resilient by design. • Clearly communicate complex technical strategies to engineering leadership, product stakeholders, and cross-functional teams to build alignment and drive adoption. • Develop reference architectures, internal standards, and golden path templates that codify best practices and accelerate onboarding of new services and teams. • Participate in on-call rotations and lead by example in incident response, demonstrating the operational discipline expected across the engineering organization.