teya - Head of Supply Chain and Logistics
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Requirements
• A technical, systems-minded operator who has rebuilt an operational function — not maintained one • Strong track record of replacing manual processes with systems, automation, and tooling, with measurable gains in speed or cost • Genuine fluency with AI-native and agentic ways of working — you've used automation as a core operating tool, not observed it from a distance • Comfort with data and workflow design; you make decisions from numbers and build the systems that produce them • The instinct to connect operations into a wider platform rather than run them as a silo, and the credibility to partner across commercial, product, and platform teams • Strategic range: you can set an operating model from first principles, not just keep one running • Nice to have: experience in payments, fintech, hardware fulfilment, or multi-market / pan-European operations
Responsibilities
• Own the end-to-end fulfilment model: getting hardware to merchants across every country and channel, fast and cost-efficiently • Rebuild the supply chain as part of the GTM platform — triggered by commercial signals and feeding data back into the central system • Make automation and AI agents the default operating mode, not an add-on to a manual process • Own unit economics of fulfilment by channel and region, balancing cost-to-serve for dispersed merchants with speed for high-value urban accounts • Transition the function from day-to-day execution to a scalable operating model built for Teya's continued market expansion
Benefits
• We trust you, so we offer flexible working hours, as long as it suits both you and your team. • Physical and mental health support through our partnership with GymPass, giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, and digital fitness and nutrition apps. • Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support. • Cycle-to-Work Scheme. • Health and Life Insurance. • Pension Scheme. • 25 days of Annual Leave (plus Bank Holidays). • Office snacks every day. • Friendly, comfortable, and informal office environment in Central London.
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