Anchorage Digital - Member of People Operations
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Requirements
• Applies domain knowledge of HR systems and processes to meticulously maintain accurate HRIS data and manage routine People Operations tasks with guidance from experienced team members. • Develops expertise in Portuguese employment laws and company policies to ensure compliance and support key employee lifecycle stages such as onboarding and offboarding. • Utilizes proficiency in HRIS platforms like Dayforce or Workday to support operational efficiency and problem-solve routine system issues under supervision. • Complexity and Impact of Work: • Manages day-to-day People Operations activities within established guidelines, contributing to a positive and productive workplace experience for Villagers in Portugal. • Exercises judgment to resolve less complex problems related to workplace experience, facilities, and the employee journey, receiving general instructions on routine work. • Continuously seeks to deepen understanding of Anchorage's global HR systems, processes, and best practices, applying learned concepts to local operations. • Organizational Knowledge: • Clearly articulates Anchorage’s mission and key business objectives, understanding how the Portugal People Operations function supports the firm's strategic success and commitment to excellence. • Grasps the broader People Operations team strategy, identifying how local initiatives and contributions align with global priorities and values. • Demonstrates understanding of Anchorage's collaborative culture and how People Operations fosters an environment of intellectual curiosity and integrity. • Communication and Influence: • Communicates clearly and proactively with Villagers, managers, and vendors in both English and Portuguese, ensuring timely updates and information sharing that affects colleagues. • Builds and maintains productive internal relationships with stakeholders and external relationships with vendors to support seamless workplace operations and employee services. • Actively contributes to People Operations team discussions and problem-solving efforts, offering insights and solutions for routine challenges with continued encouragement. • You may be a fit for this role if you have: • The ability to work 3 days a week in office • 2-3+ years of relevant experience in People Operations, Human Resources, or a related domain, preferably within financial services or a fast-paced corporate environment. • Proven proficiency and experience with major HRIS platforms such as Dayforce or Workday for accurate data management and reporting. • Demonstrated experience in managing comprehensive employee lifecycle processes, including onboarding, offboarding, and related administrative tasks. • Solid understanding of Portuguese labor laws, regulations, and compliance requirements. • Exceptional written and verbal communication skills in both English and Portuguese (native or professional working proficiency in both). • Experience in workplace experience management, including facilities oversight, supplies inventory, and vendor relationship management. • A meticulous approach to data accuracy and strong organizational skills with an unwavering attention to detail. • Ability to work collaboratively within a team and build strong internal and external relationships. • A proactive and problem-solving mindset, comfortable working within established guidelines while seeking opportunities for process improvement. • Although not a requirement, bonus points if: • You possess a relevant HR certification (e.g., SHRM-CP, PHR, or a recognized Portuguese HR qualification). • You have experience supporting a rapidly growing employee base in a global organization. • You have a foundational understanding of compensation and benefits administration. • You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)
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