wishpond - SENIOR ACCOUNT DIRECTOR (100% Remote outside of Canada)
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Requirements
• 2+ years of experience in Account Management and Digital Marketing (Email Marketing experience is a plus). • Proven ability to manage multiple client relationships and projects simultaneously. • Excellent communication and presentation skills—able to turn complex data into actionable insights for clients. • A tech-savvy profile, and you are a fast learner. • Strong organizational skills and attention to detail. • Fluent English (written and spoken). • Experience with project management tools (ClickUp, Asana, Trello, etc.). • Lead generation tools experience is a plus: Zoominfo, Sales Navigator, Apollo, Seamless, etc • CRM or marketing automation experience. • Background in SaaS or agency environment. • WORK ENVIRONMENT • It is expected that the successful candidate will provide their own workstation, computer, and headset, and have a fast and reliable internet connection. Certain roles will be required to utilise and or download company-approved software. • The individual must be prepared to work standard business hours in either the Eastern or Pacific Time Zone. • Due to the nature of this role, we may verify backgrounds, including conducting employment references, criminal record checks, and credit checks. • Once hired, the successful candidate must provide a valid government-issued photo ID and proof of residential address as part of their onboarding process. • GREAT REASONS TO JOIN OUR TEAM ! • Fully remote position allowing you to work from your home anywhere in the world ! • Exciting and dynamic environment with a great leadership team • Comprehensive training program and regular performance reviews to facilitate your success • Competitive compensation based on experience and proven abilities • Great referral programs with incentives and bonuses • Unbelievable product discounts when you use our products for your own business • A global workforce of multi-cultural and talented colleagues • A close-knit operation with amazing growth opportunities for your personal development • A high-growth SaaS technology company publicly traded on the TSX Venture Exchange • Corporate headquarters in beautiful Vancouver, British Columbia, Canada • WORK ENVIRONMENT
Responsibilities
• Manage a portfolio of B2B client accounts, acting as the main point of contact. • Understand client goals and translate them into actionable briefs for the fulfilment teams. • Collaborate with SDRs, Lead Gen, and copywriting specialists to deliver integrated campaigns. • Track campaign results, assess performance, and present insights in accessible client reports. • Proactively identify risks, suggest improvements, and find upsell opportunities. • Build strong client relationships through clear, consistent, and strategic communication. • Ensure deliverables are completed on time, within budget, and meet client expectations.
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