Flexport - People Solutions Manager, APAC
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Requirements
• 5+ years of experience managing complex, enterprise-level sales cycles with consistent quota attainment. • Proven ability to close large, multi-stakeholder deals with long sales cycles and high deal complexity. • Strong executive presence with the ability to influence senior decision-makers. • Advanced discovery, negotiation, and value-based selling skills. • High degree of autonomy, strategic thinking, and commercial judgment. • Strong logistics, freight forwarding, or supply chain industry experience preferred. • Intermediate in English; additional languages are a plus depending on region. • We kindly ask our candidates to apply with a CV in English! • What's in there for you: • An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment • Lunch food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options, plus breakfast options, snacks, soft drinks and barista coffee. • Health insurance: employee contribution part is covered by Flexport • 25 paid vacation days • Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. • Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members • Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. • Monthly reimbursement of mobile phone expenses. • Car allowance: Flexport offers its sales team a monthly car allowance, allowing you to rent or lease a vehicle for both personal and professional use. This approach provides you flexibility and personalization, letting you choose a car that suits your needs. • Commitment to Equal Opportunity • At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. • Global Data Privacy Notice for Job Candidates and Applicants • Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Responsibilities
• Oversee People solutions including People Operations, Regional Mobility, Benefits, HRIS, and HR administrative functions across the APAC region, and leading team to provide one - stop solution. • Manage the complete employee lifecycle—onboarding, transfers, offboarding, benefits, mobility, and professional development—while ensuring compliance with local laws and regulations. • Cultivate and maintain strong partnerships with vendors, including benefits, mobility, and HR service providers across APAC all offices, to ensure high-quality service delivery. • Foster a high-performance culture within the APAC People Solutions team by inspiring collaboration, driving excellence, and adapting to change. • Create, review, and enhance HR operations processes to drive efficiency while maintaining the highest quality standards. Lead the team in delivering timely and high-quality HR solutions, identifying improvement opportunities, resolving challenges, and implementing ongoing enhancements. • Stay updated on employment law and legislative changes, updating people policies and procedures accordingly to manage risks and ensure compliance. • Ensure all employee records and data are compliant and up to date, taking proactive steps to enhance data quality. • Provide leadership and supervision, setting clear objectives, assessing performance, and offering feedback and coaching to enhance team capabilities. • Collaborate with global and regional stakeholders to support and drive both local and global initiatives. • Drive and manage all other HR related activities related to People Solutions. • You Need: • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. • 10+ years in people operations related roles, with at least 4 years of demonstrated success in a leadership role within HR solutions or regional shared services is a MUST, with the scope for some APAC countries. • Proven expertise in operational excellence methodologies and a demonstrable track record of successfully scoping, leading, and implementing technology-driven process automation projects in a People Solutions or Shared Services environment is a MUST. • Proven experience in designing and drafting HR policies, procedures and other legal documentations. • Demonstrated good understanding of employment laws and compliance requirements, particularly within the APAC region. • Excellent communication and listening skills, with the ability to take feedback constructively. • Familiarity with HR systems, particularly Workday, is MUST. • Excellent English and Mandarin Skills including Written and verbal communication. • Open minded, strong adaptive on change management. • Demonstrated ability to lead in a fast-paced, growth-oriented environment with strong HR expertise, especially with multinational teams. • Proficient in navigating and managing change effectively. • Be comfortable challenging ideas and holding space for other perspectives to be heard. • Strong logical approach to resolving complex issues and adept at fostering resilience. • Committed to maintaining a high degree of personal integrity and confidentiality. • Commitment to Equal Opportunity • At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. • Global Data Privacy Notice for Job Candidates and Applicants • Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
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