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Jobs(31,365)/Scrum Master Role(35)/New Era Technology (48) - Scrum Master
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New Era Technology

New Era Technology - Scrum Master

Remote - Anywhere2d ago
RemoteSeniorWWPaymentsScrum MasterAgile CoachPortugueseCoachingConflict ResolutionPSM

Requirements

• 5+ years of experience as a Scrum Master, Agile Coach, or similar role • Proven experience improving team dynamics, especially in low-accountability or high-friction environments • Strong facilitation, communication, and conflict resolution skills • Ability to coach teams and stakeholders on Agile principles and ways of working • Experience supporting multiple teams or complex team environments • Demonstrated ability and curiosity in using AI to enhance thinking, coaching, or team effectiveness • Bachelor’s degree or equivalent experience • Scrum certification • Experience with scaled Agile frameworks • Advanced Agile certifications (PSM II, ICP-ATF, ICP-ACC) • Experience with engineering or data-focused teams • Familiarity with Lean-Agile metrics (flow, predictability, team health) • Spanish or Portuguese speaking ability • Experience partnering with leaders and supporting organizational change • A leader who is positive, steady, and direct • positive, steady, and direct • Someone who balances empathy with accountability • A coach who drives growth through clear expectations and behavior change • clear expectations and behavior change • Comfortable operating in ambiguity and complex team environments • Able to influence without authority and build trust quickly • Takes a pragmatic, outcome-driven approach (not overly process-focused) • Uses AI as a thought partner and capability multiplier, not just a tool • thought partner and capability multiplier • New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). • View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ • We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] . • @neweratech.com

Responsibilities

• Facilitate Agile ceremonies with a focus on outcomes, not just completion • Coach teams toward greater ownership, accountability, and effectiveness • Identify and remove impediments while reinforcing team ownership • Address negative behaviors directly and constructively • Partner with stakeholders to improve clarity, communication, and flow of work • Encourage practical experimentation with Agile and engineering practices • Use AI and modern tools to enhance team effectiveness, insight, and decision-making • Improve team predictability, quality, and continuous improvement • Ensure progress and value delivery are visible to stakeholders • Contribute to a high-trust, collaborative, and accountable team environment

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