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Jobs/Principal Role/Coupa Software, Inc. - Principal Engagement Manager
Coupa Software, Inc.

Coupa Software, Inc. - Principal Engagement Manager

Chicago, Illinois, United States$152k - $198k2w ago
In OfficePrincipalNAArtificial IntelligenceSoftwarePrincipalAdministrative AssistantProcess OptimizationExpense ManagementWorkdaySalesforceProcurement

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Responsibilities

• Establish robust partnerships with customers and colleagues, guiding them towards their goals for a successful and timely implementation. • Take the lead in all implementation phases, from mobilization to deployment. • Lead discussions on process optimization and best practices. • Collaborate closely with Coupa services partners throughout the implementation. • Engage customers in strategic business need discussions beyond feature/function basics. • Provide technical and functional expertise, demonstrate the full Coupa platform, and tailor implementations to meet unique customer business needs. • Highly desirable experience with Procure to Pay processes. • Proven systems applications consulting experience, either internally or externally. • Strong client management skills for successful go-live implementations, preferably in procurement, AP, and/or Expense Management. • Experience with Software as a Service (SaaS) and familiarity with financial accounting, customer management, and sales force automation software. • Previous senior consulting expertise with applications like Ariba, Concur, NetSuite, Basware, OB10, Salesforce.com, Workday, Great Plains, ACT, Oracle, SAP, coupled with strong communication skills. • The estimated pay range for this role is $152,000 - $198,000 • The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location. • Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. • Please be advised that inquiries or resumes from recruiters will not be accepted. • By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits

• 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. • 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. • 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. • Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. • The Impact of a Principal Engagement Manager to Coupa: • As a Principal Engagement Manager at Coupa, you will implement the Coupa solution at various client sites. Whether the projects are executed directly by the Professional Services team or in collaboration with our network of implementation partners, you will ensure the successful 'go-live' of the customer. • As the ambassador of system expertise and best practices aligned with customer business goals, you will manage reporting, risk analysis, and resource alignment for project delivery, both individually and collaboratively on and off client sites, with potential travel up to 50% of the time.

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