Zinnia - Senior Solutions Manager
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• As a Sr. Solutions Manager, you are an experienced people manager and senior-level solution strategist with a strong background in life and annuity operations, implementation, and enterprise technology ecosystems. You bring depth in solution definition, cross-functional collaboration, and client engagement, and you serve as a critical bridge between business needs and technical execution. • Sr. Solutions Manager • You lead a small team of Solutions Consultants/Managers, provide elevated guidance on complex solution efforts, and ensure the delivery of consistent, scalable, and client-aligned outcomes. • Bachelor’s degree in Business, Information Systems, or related field; or equivalent experience. • 10+ years of experience in business analysis, solutions consulting, implementations, or related roles within life insurance, annuities, financial services, or similar industries. • 3+ years leading teams of consultants and managers, providing strategic guidance, performance coaching and development. • Strong understanding of operational processes, enterprise systems, and cross-functional interdependencies. • Demonstrated expertise in requirements gathering, solution definition, and facilitation. • Excellent communication and presentation skills with demonstrated ability to engage with senior stakeholders. • Strong problem-solving, analytical thinking, and decision-making skills. • Proficiency with standard productivity and requirements tools. • Experience with Zinnia’s platforms, ecosystem, or implementation framework. • Demonstrated process improvement, change management, or workflow optimization experience. • Ability to lead teams through ambiguity and evolving client needs.
Responsibilities
• Team Leadership • Team Leadership • Manage and mentor a small team of Solutions Consultants or Solutions Managers, guiding their professional development, solutioning skills, and delivery quality. • Provide coaching on requirements discovery, facilitation, documentation, and client engagement best practices. • Support hiring, onboarding, and capability-building activities for the team. • Solution Definition & Oversight • Lead and oversee solution scoping and requirements activities for complex clients or multi-track initiatives. • Ensure solution approaches are aligned to Zinnia’s architecture, product capabilities, and strategic direction. • Review and approve team-produced documentation for accuracy, clarity, and consistency. • Client Engagement • Client Engagement • Serve as a senior-level resource for client discussions, escalations, and alignment needs. • Translate client business objectives into structured, feasible solution recommendations. • Act as the voice of the customer during internal planning sessions to ensure end-to-end alignment. • Cross-Functional Collaboration • Partner closely with Product, Technology, Operations, Finance, Compliance, and other capability areas to ensure solutions are feasible and well-integrated across functions. • Collaborate with Sales or Pre-Sales when solutioning support is needed for strategic pursuits. • Facilitate cross-functional planning sessions to drive alignment, manage risks, and ensure holistic outcomes. • Process & Delivery Excellence • Ensure solutioning best practices, templates, and methodologies are followed across the team. • Identify process gaps and workflow improvements to increase efficiency and solution quality. • Promote consistency in requirements management, solution documentation, and internal knowledge sharing.
No credit card. Takes 10 seconds.