GitLab - Director, Renewals EMEA

• Experience leading renewals, retention, sales, or related customer-facing functions in a SaaS or subscription business. • Demonstrated ability to deliver against revenue-related goals and operate effectively in a fast-paced, evolving environment. • Experience developing, leading, and growing teams, with a people-first approach to coaching and performance management. • Strong ability to work across functions and influence stakeholders with different priorities, including Sales, Customer Success, channel teams, Revenue Operations, and Legal. • Data-informed decision-making skills, including experience using systems, reporting, and process improvements to increase operational effectiveness. • Understanding of both direct and channel go-to-market motions and how they affect the renewals lifecycle. • A values-aligned leadership style with the ability to model collaboration, transparency, and accountability in a remote environment. • Ability to use GitLab. • The Renewals team at GitLab is responsible for helping customers continue their journey with GitLab by managing a renewal process that is clear, timely, and aligned with customer needs. We work across regions and functions to support retention, reduce risk, and create a better customer experience at important moments in the subscription lifecycle. Our work requires strong coordination, sound judgment, and a steady focus on process quality, forecasting, and partnership. As part of a distributed organization, we operate with a high degree of ownership and asynchronous collaboration while staying closely connected to broader go-to-market priorities across GitLab. If you enjoy building structure, improving operations, and helping others do their best work, you will thrive with us. • Renewals • Renewals • How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines: