thrill-labs - Senior IT Engineer
Requirements
• 5+ years of experience in corporate IT, systems administration, IT operations, or a similar hands-on role. • Ability to independently own corporate IT operations and confidently troubleshoot unfamiliar issues. • Strong practical experience supporting both macOS and Windows environments, ideally within a distributed or remote-first company. • Hands-on experience deploying and operating an MDM solution, including staged rollouts, policy configuration, troubleshooting, and recovery from failed or incorrect policies. • Strong experience administering Google Workspace plus working knowledge of Microsoft Entra ID, SSO, MFA, identity and access management, and hardware security keys. • Practical knowledge of endpoint protection, EDR, device hardening, and security incident escalation, ability to evaluate and implement controls with senior technical support • Experience managing SaaS access throughout the employee lifecycle, including onboarding, offboarding, permission changes, and periodic access reviews. • Solid networking fundamentals, including Wi-Fi, routers, DNS, DHCP, VPNs, and general connectivity troubleshooting. • Basic Python scripting and API experience for automating repetitive administrative tasks. • Strong documentation and organizational skills. • Good command of English and the ability to communicate technical issues clearly to non-technical colleagues. • Experience working in a fast-growing startup or scale-up environment. • Experience supporting a globally distributed or remote-first workforce. • Experience working closely with DevOps, infrastructure, or security teams. • Previous experience in iGaming, fintech, crypto, or another security-conscious industry.
Responsibilities
• Own the full employee IT lifecycle, including onboarding, offboarding, and role changes across company systems and applications. • Provision approved access, revoke accounts and active sessions, and ensure ownership of business data and resources is transferred correctly when employees leave or change roles. • Administer Google Workspace, Microsoft Entra ID, Google SSO, MFA, and hardware security keys, including YubiKey enforcement for access to critical systems. • Deploy, configure, and maintain MDM for macOS and Windows, including device configuration, application deployment, OS updates, compliance policies, and troubleshooting. • Research, pilot, and maintain endpoint security for critical roles, with technical guidance from DevOps/security. • Provide reliable remote IT support to employees across different locations and time zones. • Maintain clear internal documentation, troubleshooting guides, and repeatable IT processes. • Automate recurring IT administration and support tasks using scripts, APIs, and integrations. • Maintain the company's SaaS inventory, coordinate periodic access reviews with application owners, reclaim unused licenses, and track renewals. • Manage workplace-tool settings, external sharing controls, permissions, and business-data recovery procedures. • Provide remote support for basic office networking, including routers, Wi-Fi, connectivity troubleshooting, and ISP coordination.
Benefits
• This is not just another job - it's your chance to make a meaningful impact in a hyper-growth tech company. Here is what you can expect when you join our team: • Forefront of Gaming & Crypto: You’ll work with cutting-edge tech and a team of experts dedicated to pushing boundaries. This is your chance to shape the future of crypto gaming through data-driven decisions. • Real Ownership Early: Small, lean teams mean your decisions matter from day one. You'll take on meaningful ownership, make fast decisions, and learn alongside some of the best in the industry. • High-Performance & Growth: Thrive in a high-performance environment with ambitious goals, direct exposure to leadership, and strategic hiring initiatives. • Remote-First Culture: Work from where you are best with an internationally distributed, remote-first squad. • READY TO HELP BUILD THE SYSTEMS BEHIND A GLOBAL TEAM? APPLY NOW! • By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.
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