hinge-health - Manager, Physical Therapist
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Requirements
• Team Management: Monitors, coaches, and drives performance improvement for direct reports relative to PT outcomes. Adept supervising a large, remote team (up to16 PTs) while shaping culture, developing direct reports, and strengthening the team for the future. • Problem Solving: Navigates ambiguity and uses sound clinical and operational judgment to resolve complex issues and align stakeholders to high-quality decisions. • Operational Improvement: Uses data and qualitative feedback to identify and execute operational improvements through experiments, SOP designs, and outcome monitoring. • Change Management: Fosters a change agile team by guiding the team through frequent changes in workflows, tools, and priorities while maintaining performance and engagement. • Effective Communication: Communicates clearly and consistently with direct reports, leadership, and cross-functional collaborators. • AI and Technology Enablement: Models and drives team’s learning, adoption, and support of technology, including AI-enabled workflows, while preserving trust and outcomes. • Doctorate in Physical Therapy (DPT) • Active physical therapy license in the United States, in good standing. • 5+ years of direct people management experience with at least 6-8 clinical direct reports (e.g., PTs, PTAs, or similar), including performance management and coaching. • Demonstrated success leading teams in an ambitious environment while meeting/exceeding business and clinical goals. • Strong written and verbal communication skills; able to clearly communicate expectations, feedback, and decisions with direct reports, leaders, and cross-functional partners. • Ability to lead teams in all U.S. time zones. • Experience leading operational projects requiring significant change management and cross-functional alignment. • Experience in digital health and/or leading clinicians in a remote, distributed setting. • Demonstrated use of AI to improve own or team’s performance and/or processes. • Prior experience managing larger clinical teams (10–16+ direct reports), particularly PTs. • Experience with large-scale operations, workforce planning, or cost-improvement initiatives tied to budget/P&L.
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