BTSE - [Fintech] Product Manager (Enterprise Payment)

• Define and deliver the product features for development of fiat and crypto deposit and withdrawal flows, including the integration of new payment methods (e.g., bank transfers, cards, e-wallets, PSPs), and optimize the payment backoffice platform for operation efficiency. • Collaborate with cross-functional teams—engineering, design, compliance, and operations—to deliver seamless user experiences throughout the payment journey. • Identify and prioritize pain points in current payment flows; propose and implement improvements to increase the transaction volume, optimize the service efficiency, enhance API usability, reduce frictions, and improve user satisfaction for the payment ecosystem. • Design and host the market research, user surveys, scenarios, and detailed product requirement documents (PRDs), as well as user stories, that enable engineers to begin development with minimal clarification. • 3+ years of experience in product management. • Good written and verbal communication skills in Chinese and English. • Strong interest or foundational knowledge in digital payments, crypto, or financial infrastructure. • Passionate about optimizing user experience and solving real-world pain points through product design and cash flows. • Excellent communication skills; able to collaborate across teams and translate user needs into actionable product solutions.