Robots and Pencils - Delivery Manager

• At Robots & Pencils, we design AI systems for a human world. Our name says it all. Robots and pencils means engineering paired with creativity, because every agent we ship has to work for real people in real workflows. That balance is baked into how we operate.    Every role here contributes directly to that mission. Here, you shape how AI systems integrate into enterprise operations, how teams move at real velocity, and how products create measurable impact for clients and the people they serve. We ship production-ready AI in 30 to 45 days. That pace demands people who take ownership, lead with craft, and care deeply about what they put their name on. • What You’ll Do • Craft & Delivery • Own day-to-day delivery execution for an engagement, keeping scope, timeline, and quality consistently on track and ensuring delivery commitments are met • Facilitate sprint planning, backlog refinement, standups, and retrospectives in close partnership with the Product Manager • Identify and manage dependencies, risks, and scope changes proactively throughout the delivery lifecycle • Track and report delivery progress, KPIs, and blockers to the team and client stakeholders • Support QA and UAT efforts, ensuring quality is validated and issues are resolved before release • Bring an AI-forward mindset to your daily work, using tools like Claude to enhance delivery planning, reporting, and documentation • Collaboration & Communication • Act as the operational bridge between the client and the delivery team, ensuring clarity and alignment on both sides • Communicate progress, risks, and tradeoffs clearly to technical and non-technical audiences • Participate in client-facing meetings and working sessions, building trust through consistency and transparency while identifying opportunities to deliver additional client value • Leadership & Influence • Foster a culture of accountability, collaboration, and continuous improvement within the delivery team • Take full ownership of delivery responsibilities end-to-end and follow through with consistency • Bring a calm, solutions-focused presence when navigating pressure, ambiguity, and competing priorities • What you’ll bring • What you’ll bring • 3+ years of experience in software delivery, project management, or a related role • Solid understanding of agile delivery practices including Scrum and Kanban • Experience facilitating sprint ceremonies and managing delivery execution for cross-functional teams • Strong communication skills across technical and non-technical audiences • Experience working directly with clients or external stakeholders • Familiarity with delivery tooling (e.g., Jira, Confluence, GitHub) • Demonstrable usage of AI tools to enhance delivery productivity and documentation (e.g., Claude) • PMP, Scrum Master, SAFe, or equivalent certification preferred • Experience in a consulting or agency environment is a plus • You’ll do well here if you are • A doer. You see something broken and fix it. You'd rather move on clarity than wait for certainty. • A doer. • A fast learner who knows you don't know everything. The AI landscape changes weekly. You're senior enough to know better and curious enough to keep learning anyway. • A fast learner who knows you don't know everything. • Direct in a way that makes the work better. You give honest feedback. You'd rather have the hard conversation than blow smoke. • Direct in a way that makes the work better. • Obsessed with craft. You know genius is in the details. You ship exceptional, not perfect, and you don't put your name on work you wouldn't stand behind. • Obsessed with craft. • Built for ownership. You honor commitments, admit mistakes fast, and back your teammates when a decision costs something. No handoffs, no finger-pointing. • Built for ownership. • All in. You treat clients' businesses like your own. You take the work seriously without taking yourself seriously. • All in. • Resourceful when the budget, timeline, or team is tight. Constraints don't slow you down. They sharpen you. • Resourceful when the budget, timeline, or team is tight. • Glad to be in the room with people who care as much as you do. Our teams average fifteen-plus years of experience. We hire people who push each other to do better work. • Glad to be in the room with people who care as much as you do.