teecom - Technical Project Manager I
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Requirements
• Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis with excellent follow-up to assure promises are kept. • Documentation: Thoroughly documents, updates, and maintains process documentation, notes, and decisions across appropriate platforms to ensure workflows, processes, and discussions are accessible and up-to-date. • Communication: Conduct business communications in an effective, professional, and concise manner, both verbally and in written formats, and in one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater level of understanding by others. • Teamwork: Work as a functional member of a team and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Technical, Operations, BD, Marketing, etc.). • Problem Solving: Approach problems using a methodical and logical method to create a workable solution. Use numbers and mathematical approaches for various tasks. Conduct research using the Internet. • Software: Use software applications effectively and efficiently (G Suite, MS Office, Bluebeam, Slack, etc.) to communicate and deliver work products. • Process Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes. • Negotiation: Practice the Win-Win negotiation strategy to focus on TEECOM’s interests. If done correctly, both parties will be satisfied with the outcome. Know your BATNA (Best Alternative To a Negotiated Agreement) before entering into a negotiation. • Emotional Intelligence: Nurture, mentor, and manage staff who work in a deadline-driven environment on projects with complex needs. These conditions can lead to stress in team members. Know how and when to apply pressure and when to nurture staff members, resulting in high\ levels of effective communication, team member satisfaction, motivation, and project results, and leading to a highly functional and successful team. • Mentorship: Mentor the technical staff and teach them the correct processes. Come prepared to maximize the effectiveness of time spent with your team, and keep timeliness in mind so that you act immediately when the situation demands it. • Management: Break down complex projects into smaller tasks, plan, schedule, budget, and mitigate risk to successfully deliver work both for clients and internally for TEECOM. Delegate tasks to the most appropriate resource that allows for the efficient execution of the work while challenging staff and allowing them to grow. • Education/Degree/Major: Bachelors (business administration or construction management preferred) or equivalent experience • Minimum of five years experience in discipline (telecom, security, audiovisual, acoustics, Wi-Fi, network) design for facilities construction projects • Minimum of five years experience with project management software • Minimum of five years in a consulting role • Bluebeam Studio • Microsoft Office 365 Suite • ## Certifications • Project Management Professional (PMP) is a plus • Other industry certifications (RCDD, CPP, CDT, CTS-D, PSP, etc.) are a plus
Responsibilities
• Learn the building design process and the pursuit process • Follow up on open pursuits • Foster relationships with clients and the broader design team and ensure contact information and relevant discussions are documented • Participate in client and industry events • Manage expectations with partners, clients, and engineering staff • Document processes unique to the client; track decisions, project expenses, and schedule • Schedule and participate in client, construction, and design team meetings to gather or disseminate project requirements as they relate to technology (telecom, security, audiovisual, network) • Manage project communications and information related to technology • Develop and track projects using MS Project, Primavera, and Asana • Track and manage the technology design to meet project requirements • Maintain, track, and coordinate project-related information and data such as fees, scope, schedules, budgets, workload, and communications to ensure accuracy and accessibility when needed • Generate, route, file, and distribute team documentation, including meetings, processes, and procedures • Compile and maintain project filing system (drawings, calculations, specifications) to project management database • Perform QA/QC on project documentation • Prepare and assist with scheduling using Asana • Perform resource balancing • Develop project plans • Track project deliverables • Coordinate review of lessons learned upon project completion • Provide weekly project status reporting to client • Complete financial reconciliation (quotes vs. ROM) if requested • Regularly document, update, and maintain team-related processes, workflows, and best practices. Actively initiate and participate in discussions about project challenges, process improvements, and other topics that enhance internal documentation and contribute to the team’s success and collaboration • Perform other work-related duties as assigned • Ensure timesheets/expenses/billing/invoices are accurate • Achieve billed revenue target each quarter • Meet project budgets and positively contribute to profitability • Ensure that all client and design team due dates, submission dates, and completion dates are met • Accounts Receivable (AR) over 90 days is less than 10% of the total AR • Established as an internal mentor and guides less senior staff • Manage successful internal project team (on time, on budget, positive client feedback) • Gain repeat clients • Quarterly reviews are completed on schedule • Utilization equals 85% • Average hours worked is between 40 and 50 hours per week • Achieve quarterly goals • Actively engage with GitHub repositories, Callback One, Design Decision Logs, and other pertinent platforms by consistently contributing valuable documentation and participating in discussions to enhance internal documentation and team collaboration. • Mentor less senior staff members • Conduct training as needed • ## Physical Demands • The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. • Employee performs duties while sitting at a desk for long periods of time. Required duties include operating a computer, reading, writing and using a telephone. At times, TEECOM requires the employee to travel to and from, walk through or stand at client sites for site evaluation and for attending meetings. Inspections or survey work may require the employee to bend, kneel, or crawl in small spaces. We may require an employee to lift 10 pounds. • ## Work Environment • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Job duties are performed in multiple types of environments. Approximately ninety-five percent (95%) of job duties are performed in a fully remote environment utilizing standard equipment such as a computer and telephone. • Less than five percent (5%) of job duties may be performed at client sites, which may include construction sites and/or utility rooms. In the construction work environment noise level is high, dust and dirt is common, and lighting low. Utility rooms are not required to meet ADA standards. • Your level will be evaluated and determined during the interview process. • NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.
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