Oddball - Business Analyst
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Experience working between technical and non-technical teams — you know how to translate both ways • Strong written communication skills and an eye for clear, useful documentation • Experience creating training materials and self-service resources that people actually use • Familiarity with SharePoint and GitHub • GitHub • Some exposure to SQL, Python, or R is a plus • Python • Experience with Human-Centered Design principles is a plus • Comfortable working in an Agile environment • Agile • Thrives in a remote, collaborative environment and genuinely enjoys helping people solve problems • Communicates clearly and openly, whether writing a user guide or jumping on a call to untangle a tricky issue • Performs other related duties as assigned • Applicants must be authorized to work in the United States. In alignment with federal contract requirements, certain roles may also require U.S. citizenship and the ability to obtain and maintain a federal background investigation and/or a security clearance. • Education: • Bachelor’s Degree
Responsibilities
• Serve as the connector between product teams, engineers, and end users — triaging requests, resolving issues, and keeping everyone informed • Handle incoming requests for help or information and respond clearly and quickly • Create and maintain training materials, step-by-step guides, FAQs, and video tutorials to help users help themselves • Build and maintain a self-service knowledge base on SharePoint and GitHub • GitHub • Escalate technical issues to the right people and follow through until they're resolved • Support configuration and setup tasks as needed
Benefits
• Tech & Education Stipend • Comprehensive Benefits Package • Company Match 401(k) plan • Flexible PTO, Paid Holidays • At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level. • United States Wage Range: $85,000 – $110,000
No credit card. Takes 10 seconds.