zeneducate - Product Engineer (Remote - Anywhere)

• Market reality. Compensation is based on your competitiveness in your local hiring market (note that’s not just where you live). We don’t believe anyone has found a great solution to global compensation, so we aim instead to be clear and equitable in how we do it. • Solid, but not flashy compensation. We pay decently, but we won’t beat out companies with deeper pockets (yet!). • Think long term investment. If you are in a place where you need to prioritise immediate financial gain then this probably isn’t the right time to join us. • 🤝 Team Culture & Collaboration • Distributed engineering team. Solid communication skills and async habits are key to be effective. You’ll find strong connection here, but not through engineering getting together in-person. If you like the buzz of working near others you are welcome to work from one of our offices, but there won’t be many engineers there on any given day. There will be lots of frontline teams in-office though providing a fast way to build context on problems to solve by seeing them firsthand. • We believe in impact and measurable outcomes, alongside shared learning. If your work moves the needle or teaches us something meaningful then that’s a win. If not, then we’ll want to understand why. • Balanced, sustainable work. Long hours are not a badge of honour - they are an indication something isn’t working well. We value a sustainable pace and healthy teams. • Diversity is good in some ways and lacking in others. You might be the first of something here. That matters and we’ll support appropriately if you are. • Hire fast, fix fast.  Hiring today is...not great, with most companies being too cautious and taking too long to make a decision 😦. We move quicker - our ideal is: apply Monday, offer by Friday. Then we invest heavily in the most important part - your onboarding. We ensure you are setup for success, with clear direction, experience of different parts of the product and shipping to production within days. • Whilst fast doesn’t mean frivolous, it does slightly increase the risk that you or we made a mistake. So we include regular check-ins during onboarding to make sure expectations match reality. If either side feels something is off then we try to fix it fast. And sometimes that will mean saying “let’s not carry on” with respect. • Real talk. We believe in being direct and authentic. We’ll share the good, the messy and the challenges. We recognise we won’t have all the answers, still have much to learn, and that’s all part of the fun of this wild ride 🚀. We expect the same from you - after all we are just a bunch of humans trying to do great work together. • Mindset, not tools. We hire for how you think and create leverage, not what specific tools you’ve used before. To us, experience is just another tool - it is only valuable through how you leverage it. Curiosity, adaptability, product thinking - those are the durable qualities in a changing world. And we value different opinions, so ensure you share yours - have a point of view, maybe debate a little and we will respect that.\ • Always open to great people We are always hiring and happy to chat even if the timing isn’t quite right. That’s why you might see this job post open for a long time. We are not collecting resumes or doing stealth market research, we just believe in the power of serendipity. To make that more transparent - right now we have a clear need for at least 4 more engineers in the team. • Okay, so what will the actual process look like? 👀 • Recruiter quick chat. Our recruiter will check you are human, can communicate effectively and cover some of the basics like compensation, benefits and availability. • Technical expertise. We will do a paired session with a twist - we will be the ones sharing our screen and writing the code. So come prepared to ask questions, drive progress with another engineer and dig through an ambiguous past problem in our codebase. • Product thinking. Chat to either our CPO, Dan, or a Product Manager about how you’ve demonstrated a product mindset in the past. Or if you haven’t had opportunity to do that, tell us why and what you’d do differently with us. • Role chat. This will be with me and our Senior Engineering Manager, Sean. I’ll be wanting to understand how you think and approach the role and engineering excellence, and Sean will give you some insight about what it’s like to be a Product Engineer at Zen. I’ll start by asking you the question you include in your application. And I’ll want to dig into your answers so that this becomes more of a conversation and shared exploration than a Q&A session 😃. • After the recruiter chat, the remaining sessions can happen in any order and as quickly as our schedules can align. You could do them all in a day if you want or spread them out a bit. • Once interviewers have shared their feedback from each session we do an internal debrief - that’s where we discuss what we are excited about you for in the role, any challenges we see and whether we think we can mitigate them at this time. From there we will make a decision and either proceed to offer or tell you that we not offering. • We believe feedback is important, but also know not everyone wants it - so we don’t share it by default. If you’d like feedback after the process, just let us know. Note that we’ll frame the feedback from our perspective of why we did or did not have the confidence rather than as a commentary on you. • Interested? Let’s go!